Medical Receptionist

Our receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed. You will be based either on the front desk as the first point of contact welcoming patients who come into the surgery, answering calls in our dedicated call centre or working in our patient navigator team. We are looking for someone who is confident and has an empathetic manner. You will have a caring approach and be hard working and motivated to provide the best patient experience.

Lea Vale Medical Group are looking for a Medical Receptionist with experience in customer service to join our long-standing, friendly surgery. This is an exciting role as you'd be joining an established non-clinical team that is rated outstanding by the CQC. You will become part of our dedicated reception team and strive to ensure our patients receive the best possible service from the Practice. With good communication skills and the ability to respond sympathetically to queries and direct people appropriately, you will have strong organisational skills and be able to multi-task.

We are a CQC outstanding rated practice who believes in delivering high quality primary care services through effective teamwork and constant learning. We are looking for people who share the same teamworking ethics to join our team.We learn from the past but are always looking to the future. This is true for when we look for new staff as well, your skills and experience will be what make you suitable for this role but we are more interested in your ideas for the future! How you want to develop yourself and how that will improve our practice and the service we offer to our patients.

As an employee of Lea Vale Medical Group, you will also enjoy the following benefits:

• Comprehensive induction
• Competitive Salary
• NHS Pension
• Support to guide your personal and professional development
• Excellent training opportunities