Medical Reception and Administrator

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. This role will in include workflow and recalls and it is an expectation this role will progress to include more administrative duties and to support the practice manager with duties

We are looking for a friendly, enthusiastic and motivated individual to join our busy and supportive practice team.

The ideal candidate will be conscientious, reliable, caring and committed to providing excellent patient service. They will have a positive attitude, good communication skills and a willingness to learn and develop within the role.

Initially, the successful candidate will be trained in all aspects of medical reception duties, gaining the knowledge and experience needed to support the smooth running of the practice.

As their skills and confidence develop, there will be opportunities to progress into a wider administrative role, taking on additional responsibilities within the practice.

We are looking for someone who enjoys working as part of a team, is adaptable and takes pride in delivering a high standard of service to our patients.

We are a friendly, supportive and caring inner-city practice located in the Meadows area of Nottingham. 5-minute walk to the train station, 2-minute walk to the tram stop. We also score highly on the last 2 National GP patient Survey.

The Practice is Supported by a very experienced Management team an excellent admin, secretarial and reception team

Practice list size is currently around 5100 and increasing

High QOF achievement

TPP System One Practice

GMS Practice

Rated Good by CQC in November 2019 and subsequent remote inspections.

Member of Clifton and Meadows PCN (PCN8) which also employs 2 care co-ordinators and a digital transformation manager as well as a CD and DCD