Medical Admin Co-ordinator

We are seeking a Medical Admin Co-ordinator to join our team, providing high-quality secretarial and administrative support to the Deputy Operations Manager, GPs, and other members of the Primary Health Care Team.

You will need outstanding people skills, a caring and compassionate nature, be an excellent communicator and have a desire to learn in this ever-changing environment. You will work in partnership with the Primary Care Network Teams, co-ordinating resources, and information to support choice, access, and delivery of personalised care.

Specific and general duties/tasks are described overleaf. This list is not comprehensive but intended as a guide to the work expected of the post holder., Working under the direction of the clinical team, you will support individual needs, help coordinate services, and ensure that each patient receives timely and effective support.

Provide effective coordination of clinics, working closely with teams to ensure all appointments are arranged accurately. Contacting identified patients directly to provide appointment details, offer clear information.

Administration for the Connected Health Network specialities,including coordinating referrals, organising clinics, liaising with external staff, and monitoring patient pathways from initial referral through to discharge.

Organising and prioritising your own workload, working confidently on your own initiative while also working as a team.

Monitor patient referrals to ensure that all required tasks are completed.

Ensuring that GPs are kept fully informed of any new or updated services available within secondary care.

Copying, reviewing, and accurately processing medical information for Solicitor requests.

Arranging hospital appointments, bookings, and admissions as required, ensuring all arrangements are completed accurately and efficiently.

Managing and resolving issues associated with the eReferral Service, ensuring that any problems are handled promptly and efficiently.

Take incoming and outgoing telephone calls, handling queries efficiently and professionally.

The Medical Admin Co-ordinators are a team of 7 that work closely with each other, and in partnership with clinical staff to provide a high standard of care to patients of The Roxton Practice. They are based at both Grimsby and Immingham throughout the week to be accessible for their assigned GPs. The Medical Admin Co-ordinators are required to be highly motivated and flexible. The Roxton Practice highly values effective team working and is a supportive and understanding environment to be a part of.