Maternity Ward Security Officer

If you thrive in a diverse and energetic environment that is rich in culture please consider the next stage of your career and join us on this journey.

This is an exciting opportunity for someone with previous security experience to develop their skills as part of an enthusiastic team providing a professional and welcoming 'front of house' service to our women and families. The successful candidate should have experience as a security officer and face-to-face customer service, a flexible approach to their work and be professional, punctual and reliable.

You will work as part of the Maternity team assisting in the smooth running of the busy Postnatal Ward by providing administrative, clerical and reception duties. The post holder will act as the first point of reference for patients, visitors and callers to the ward, ensuring that their needs are met promptly and courteously.

It is essential that you have experience with dealing with the public. It would be desirable if you have experience of working within a hospital environment as a ward clerk or clinic coordinator and have experience in Maternity Care. Please make sure your personal statement reflects the essential criteria stated in the advert and personal specifications in the job description.

As our Maternity Unit is an acute area the position has fixed shifts of 10:00 - 20:00 on Tuesday, Friday, Saturday and Sunday

Main duties of the job

To ensure and maintain the safety of mothers and their babies in the inpatient areas of the maternity service.

To maintain an up to date record of all visitors to the maternity inpatient areas.

To maintain all equipment and uniform supplied to you in a clean and presentable manner, full uniform must be worn at all times while on duty in the line with the uniform protocol.

To respond immediately to all fire alert calls, taking action in line with the Trust fire procedures, to minimise the risk to life and assets. To ensure fire escape routes are clear and equipment are in working order and fully accessible at all times and current relevant fire legislation is being complied with.

To respond to calls from ward/department staff to deal with patients who are being violent, abusive, disruptive or have absconded from the ward, assess the situation and take appropriate action to resolve the situation taking relevant factors into consideration.

Ensure that visitors of all kinds are courteously received, assisted and directed in a manner which will reflect credit to the Trust.

To report security defects or omissions in the maternity unitin a timely and accurate manner.

To promote security awareness throughout the Trust.

Respond to intruder security alarms, inspect for signs of break-in, search for suspects, in a safe manner and liaise with the Police.

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.