MASH Contact Officer - 37 hpw

Government of The United Kingdom, South Shields, South Tyneside

MASH Contact Officer - 37 hpw

Salary not available. View on company website.

Government of The United Kingdom, South Shields, South Tyneside

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 27 May | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: 0692f43c484d4c42a3b6d020e3ce1578

Location ref: South Shields, South Tyneside

Full Job Description

You will receive and handle all initial Children and Families Services contacts and referrals entering the Front Door team. This will be via telephone or written communication/email and you will required to obtain and record the information accurately on the children's social care record system, in a timely manner.

You will support the team in recognising and prioritising the most vulnerable and at risk children and families, recommending appropriate advice and action and escalating to social workers and managers, as necessary. As part of your role you will ensure all contacts are sign posted to or transferred to the appropriate service or person for action.

You will support the Front door team in practical tasks to ensure the safeguarding of children and families.

Direct job link

https://www.jobs24.co.uk/job/mash-contact-officer-37-hpw-126895507

About this company

Government of The United Kingdom

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