Markets Support Analyst - OTC Fixed Income Derivative Settlements

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!. Join us! Location Overview: Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the
backdrop of the rolling North Wales hills and the banks of the serene River Dee. Role Description: This job is responsible for providing advanced end-to-end operational support for over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement. Responsibilities: Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management. Provides simplified client interactions and deepens client relationships across Global Banking and Markets' clients. Completes accurate, timely
clearing and settlement of trades with internal and external counterparties including reconciliation management and governance of trade fails and breaks. Performs tasks accurately during high volume periods in a team environment. Improves and simplifies the client experience, reducing manual touchpoints. Supports the implementation of new processes to improve the overall business operating model. Identifies and flags potential risks in a timely manner.

A high attention to detail, being able to identify any concerns and then escalate. Effective verbal and written communications. Being able to work with large data sets. Having the ability to prioritise a varied workload. Skills that will help (optional): Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner. Commitment to challenging the status quo and promoting positive change. Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.