Marketing Operations Manager

Lockton's Marketing department is an integrated team of divisional marketing, communications and design specialists who act as trusted advisors, creating and implementing strategic marketing plans and activities that support business objectives. Our specialist expertise include advertising, design, copywriting, thought leadership, digital, communications and client document support (such as for tenders). We partner with Lockton's broking divisions to tailor strategies that enable commercial success - there is no 'one-size-fits-all' approach to marketing at Lockton. About the position The Marketing Operations Manager is responsible for planning, coordinating, and delivering of key marketing projects on time, on brief, and on budget. Acting as the connective tissue across the Marketing team, this role ensures that large-scale projects are managed effectively, with clear processes, project timelines, and RACI frameworks in place to support excellent delivery, accountability and cross-team collaboration. A key purpose of this role is to enable the Marketing team to focus on their specialist work by taking ownership of the project management infrastructure, ensuring individuals are not required to manage complex project delivery alongside their day-to-day responsibilities. You will serve as the team's champion for Monday.com, ensuring the platform is configured effectively and adopted consistently across Marketing. Alongside project delivery, the role will support workflow and resource planning, ensuring briefs are clear, deadlines are met, and the team remains focused on what matters most. Key responsibilities include:

• Project delivery
• Co-ordination and communication
• Risk and performance
• Workflow and planning
• Monday.com owner
  
  Experience in marketing operations, project coordination, campaign delivery, or similar roles within an agency or in-house environment
• Strong hands-on experience using Monday.com or similar project management and workflow platforms
• Highly organised with experience managing multiple projects, stakeholders, and deadlines in a fast-paced, collaborative environment
• A proactive, solutions-focused mindset, strong problem-solving skills, and a genuine interest in marketing operations and workflow transformation
• Understanding of integrated campaign development and the workflows required to deliver across creative, digital, comms, and content channels
• Experience within B2B financial services is desirable
  
  Lockton is the world's largest privately held independent insurance brokerage. At Lockton, we are all about unlocking potential-your potential, our clients' potential, and ultimately our potential to deliver world-class service. If you're passionate about making a real impact and thriving in a culture where you truly belong, join us to make a difference.