Marketing Lead

You will be comfortable working across a range of different business units - setting daily direction for the marketing team whilst also supporting delivery alongside our Digital and Content Manager., With three key audiences - pet and animal owners, referring veterinary practices, and veterinary professionals through the Langford Academy - this role is responsible for delivering a clear marketing strategy and growth in new clients, referrals, and revenue. You will be expected to both lead and contribute to delivery, working closely with our Digital and Content Manager. Strong content creation skills, with videography and editing experience is essential. This is an exciting opportunity to grow a new aspect of Langford Vets as we further develop our role in post graduate education. This role reports into the CEO and Langford Academy Lead, and is a full time role expected to be largely working on site., Langford Academy

• Support the Langford Academy Lead to develop and grow the Langford Academy programme and profile
• Promote CPD events, training opportunities, and educational content to veterinary professionals
• Help deliver events, campaigns, and initiatives that strengthen engagement with the wider profession
Client Growth (B2C) working alongside our different business units
• Increase new client acquisition and appointment bookings across our practices
• Develop campaigns and communications to improve customer loyalty, retention, and repeat bookings
• Optimise digital channels and the overall customer journey to drive bookings and long-term growth
Hands-On Delivery
• Work closely with the Digital and Content Manager on day-to-day delivery of marketing activity
• Creation of video content, including filming and editing
  
  Proven experience in a senior marketing role with hands-on responsibility
• Strong content creation skills, with videography and editing experience essential
• Strong commercial focus with a track record of delivering growth in leads, revenue and customer engagement
• Excellent stakeholder management and ability to work across a multi-service organisation
• Experience in healthcare, veterinary, education, or professional services sectors would be advantageous
  
  Langford Vets is a group of customer-focused veterinary services providing a range of first opinion and specialist capabilities and outstanding care. Our group includes Langford Veterinary Practice, the Small Animal Referral Hospital, Stables Equine Practice, Farm Animal Practice, and Diagnostic Laboratories. As a subsidiary of the University of Bristol, we provide the clinical teaching platform for the Veterinary School.
  
  Our people are at the heart of what we do and as your employer we want to ensure we offer flexibility, support and staff development, where possible, through:
Time off
• 5 weeks holiday per year (plus bank holidays)
• Additional holiday entitlement for Long Service
Wellbeing
• On site Mental Wellbeing Champions
• EDI committee
• Employee Forum - to ensure all employees voices can be heard
• Menopause Café
• Wellbeing talks and events
• Cycle to work scheme
• Family friendly policies, including enhanced maternity and paternity pay (after 2 years' service)
Health
• Simply Health Cash plan membership
• Free annual flu vaccination
• Free Specsavers eye test voucher
General
• Free onsite parking
• U2 bus service link to Bristol
• Annual CPD allowance
• Employee discount
• Generous pension scheme - we match up to 8% pension contributions