Marketing & Customer Experience Graduate Programme 2027 - Milton Keynes

Marketing & Customer Experience Graduate Programme 2027 - Milton Keynes

Date: 2026-09-30T00:00:00

Location: Great Brickhill, Buckinghamshire, GB, MK17 9, Any

Application Deadline: 2026-11-02T14:00:28.457

Overview

Charge up your career. It takes courage to challenge the ordinary. We're looking for graduates who've got the curiosity, ambition, and ability to charge up their career and to help drive change at Volkswagen Group UK. With training and support to stretch your skills, take responsibility, and explore your interests, our graduate programme is a great launchpad for your career. Life here is far from ordinary; it's full of unexpected challenges, opportunities, and fantastic rewards. Our two-year structured scheme offers all the support and development needed to help reshape the way the world moves. You’ll enjoy a range of placements to develop your skills, share your ideas, and be a valued member of each team.

Programme Details

On our Marketing & Customer Experience Graduate Programme, you'll learn how we put our customers at the heart of everything we do:

• Digital: Support in developing and maintaining a strong content presence across the brands' digital touchpoints, ensuring customers receive up-to-date information about our model ranges and campaigns in innovative ways.


• CRM: Work on maximizing CRM marketing activities for the brand and retailer network, building stronger relationships with customers through insights and data to enhance their buying and ownership experience.


• Performance Marketing: Support creating results-driven campaigns within digital marketing to support innovative digital marketing approaches and build demand.


• Customer Management: Engage closely with our customers, working on projects to improve customer satisfaction and build loyalty through the Customer Service Centre and Customer Insights Program.

What do you need?

We're looking for people with curiosity and drive to succeed who seek out opportunities to learn, develop, and stretch themselves. If you share that desire and want to be part of our success, you're a good match. You need to hold or be working towards a degree in any discipline. We are especially interested in applicants with a creative eye, great communication skills, and a passion for customers. We believe all employees should have a good work/life balance and require our graduates to be based within a reasonable distance from our Milton Keynes head office. You also need to have the right to work in the UK.

What's in it for you?

As a Graduate, you'll start on a £31,800 salary. You'll also receive 27 days' holiday plus bank holidays, access to our car schemes, pension scheme, a range of flexible benefits, employee well-being support, an on-site restaurant, cycle-to-work scheme, and shopping/entertainment discounts.

Assessment Process

Our graduate recruitment process is designed to enable you to demonstrate your true abilities. After applying, you'll complete numerical and situational judgement tests. Successful completion invites you to an online video interview, giving us a chance to get to know you. The final step is a face-to-face assessment centre in early 2027, involving activities based on real-life tasks and meetings with managers and current graduates. Successful candidates will be offered a place shortly after and will join us in September 2027.

To avoid disappointment, we advise submitting your application promptly as we reserve the right to close the vacancy early if a high volume of applications is received. Once closed, further applications cannot be considered.

About Us

We're driven by difference. With six big brands under one roof, each with its unique history, designs, and innovations, we've created some of the world's most iconic vehicles, from luxury sports cars to family camper vans. We offer opportunities to explore ideas and tackle challenges like nowhere else. Our aim is to deliver sustainable mobility for generations, focusing on the customer and their evolving demands.

The industry is experiencing its biggest transformation in over 100 years, including digitalisation, electrification, and driverless mobility. We're actively seeking people with new skills, knowledge, and perspectives. We value diverse backgrounds and believe that different viewpoints are vital during this exciting period of change.

#s1-Gen

Marketing & Customer Experience Graduate Programme 2027 - Milton Keynes Location:Volkswagen Group UK - Milton KeynesDepartment:Vacancy Type:Fixed Term Contract - GraduateCharge up your career It takescouragetochallengetheordinary.We'relooking for graduates who've got thecuriosity, ambition andabilitytocharge up their career and to help drive change at Volkswagen Group UK. With training and support to stretch your skills, take responsibility and explore your interests, our graduate programme is a great launchpad for your career. Life here is far fromordinary, it's full ofunexpectedchallenges, opportunitiesand fantastic rewards. Our two-year structured scheme gives you all the support and development you need to help reshape the way the world moves. Youll enjoy a range of placements to develop your skills, share your ideas and be a valued member of each team. On our Marketing & Customer Experience Graduate Programme, youll learn how we put our customers at the heart of everything we
do: Digital If youre matched into this rotation youll support in developing and maintaining a strong content presence across the brands' digital touchpoints. This ensures our customers receive up to date information in innovative ways about our model ranges and campaigns in our digital estate. CRM If youre in this rotation youll work on maximising CRM marketing activities for the brand and retailer network. We want to build stronger relationships with our customers and to do that we bring together insights and data to support our customers and potential customers buying and ownership experience. Performance Marketing: Youll spend time in our Performance Marketing team to support on creating results driven campaigns and approaches within digital marketing. You will support us to deliver innovative marketing approaches across our digital channels to build demand. Customer Management : In this placement youll get close to our customers, building knowledge of our Customer Service Centre and
Customer Insights Program, working on projects to deliver improvements in customer satisfaction and build loyalty. What do youneed? We'relooking for people with curiosity anddriveto succeed and who seek outopportunitiesto learn, develop and stretch themselves. If yousharethatdesire and want to be a part ofoursuccess, you're a good match. You'll need to hold or be working towards a degree in any discipline. We are particularly keen to receive applications from students with a creative eye, great communication skills, and a passion for customers. We believe all employees should have a good work/life balance and wouldn't want you to spend a large amount of time commuting, so we requireourgraduates to be based within areasonabledistance from ourMilton Keynes head office.You'llalsoneedtohavethe right toworkin the UK. What's in it for you? As a Graduate,you'llstart on a 31,800 salary. You'llalsoreceive 27 days' holiday plus bank holidays access to our car
schemes, pension scheme, a range of flexible benefits, employee well-beingsupport, an on-site restaurant, cycle toworkscheme and shopping/entertainment discounts. What's the assessment process? Our graduate recruitment process is designed to enable you to show us your true abilities. Once you've hit the apply button,you'llbe asked to completenumerical andsituationaljudgement tests. If you successfully complete these, we'll invite you to complete an online video interview sothatwehavea chance to get to know you. Thefinal step in the journey would be for you to attend a face-to-face assessment centre in early 2027, where you will take part in a range ofactivitiesbased on real-life tasks.You'llalsohavea chance to meet some ofourmanagers and the current graduate cohort. Successfulcandidates will be offered a place soon after the assessment centre and will joinusin September 2027. If youre ready to charge up your career, apply now. To avoid disappointment, you are
advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Were driven by difference. With six big brands under one roof each with its own history, designs and innovations weve created some of the worlds most iconic vehicles, from luxury sports cars to family camper vans. Here, youll discover opportunities, explore ideas and tackle challenges that you wont find anywhere else. It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. Theres never been a more exciting time to join our industry as
it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, were actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.