Marketing Cloud Product Manager

Salary not available. View on company website.

Oxfam, Oxford

Full time
Permanent
Remote working

Posted today, 31 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 7c0c12db7f4e45e6b6ef7227f8c221ea

Location ref: Oxford

Oxfam

Full Job Description

Leverage extensive experience and expertise in Salesforce Marketing Cloud to deliver digital supporter communications. By implementing best practices and innovative solutions, the job holder will improve existing processes and practices to drive personalised marketing for income generation and engagement.
Support two key organisational improvement programmes: TREC (Transformation Roadmap for Engagement CRM) and Oxfam360 (Organisational Data Integration and Management), which aspire to transform the extent to which data are integrated across the organisation and deployed to add value for supporters.
Be part of the Insights and Intelligence team, who provide actionable supporter insights to improve engagement performance and accelerate growth; manage the day-to-day running and strategic development of the CRM platform (Salesforce) and work with colleagues to identify how using data can improve the experience we deliver to supporters; develop and implement effective supporter segmentation and data selections for engagement activity.

Demonstrated ability to manage and optimize email marketing platforms (ideally Salesforce Marketing Cloud), with a proven track record of product management and enhancements that have driven improvements in supporter engagement and operational efficiency.
Expertise in creating complex, automated email marketing journeys and integrating data from various sources to provide a seamless user experience. Proficiency in AMPscript, SQL, and other relevant coding languages is essential.
Proven experience in managing remote work, with strong self-discipline and capability in collaboration tools (e.g., MS Teams, JIRA). Ability to communicate and collaborate effectively with team members and stakeholders regardless of location.
Continuous learning and professional development to stay informed about the latest trends, best practices, and technological advancements in Salesforce Marketing Cloud.
Comfortable working with a range of internal and external stakeholders.

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and other benefits. Learning and development opportunities are provided.

Direct job link

https://www.jobs24.co.uk/job/marketing-cloud-product-manager-127307540