Market Hall Assistant Manager

At Sodexo Live!, we create unforgettable moments at some of the world's most iconic venues.We are looking for a passionate and driven Market Hall Assistant Manager to join our team at the exciting Fulham Pier at Craven Cottage. This is a fantastic opportunity for an experienced hospitality professional who thrives in a fast-paced environment and is passionate about delivering outstanding guest experiences.Working alongside the Market Hall Manager, you will play a key role in the day-to-day operation of the Market Hall, supporting daily trading, matchdays, events, and venue activations. What You'll Do:

• Assisting with the day-to-day management of the Market Hall and front-of-house operations
• Supporting operational transitions between everyday trading, matchdays, events, and special activations
• Coordinating staffing schedules and rotas to ensure excellent service delivery while managing labour costs
• Supporting the on-site coffee shop operation and maintaining consistent service standards
• Managing stock levels, consumables ordering, and inventory control
• Coordinating bookings, activations, and operational schedules
• Leading shifts and supporting the resolution of guest, team, and operational issues
• Building strong relationships with traders, contractors, and internal stakeholders
• Ensuring compliance with food safety, health & safety, fire safety, licensing, and hygiene standards
• Supporting the delivery of operational KPIs and commercial objectives
  
  Previous experience in hospitality, retail, contract catering, or a similar customer-focused environment, with experience in a supervisory, team leader, or management role
• Restaurant and/or bar management experience, ideally within high-volume operations, events, or peak trading environments
• Strong understanding of food safety, health & safety, and compliance requirements
• Excellent communication, interpersonal, and stakeholder relationship-building skills
• Strong organisational, time-management, and operational administration skills, including staff scheduling and stock management
• Proven ability to prioritise competing demands, solve problems effectively, and make sound decisions in a fast-paced environment
• Positive, hands-on leadership style with the ability to motivate, support, and develop teams
• Customer-focused, adaptable, and resilient, with strong attention to detail and a commitment to delivering exceptional service under pressure
  
  Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo Live! At Sodexo Live!, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.