Market and Brokerage Care Officer

Outcomes-focused Our model is built around what people can do empowering individuals to live the lives they choose Sector Influence As Swindon's Lead Provider, you will have real influence on how care is shaped across the whole system
Supportive Culture A team that backs you, supervises well, and genuinely cares about your developmentWhat we are looking for Experience in health, social care, commissioning, or a related field
Excellent communication skills you will work across a wide range of stakeholders
An ability to manage multiple priorities and work with pace and accuracy
A genuine commitment to person-centred, outcomes-based support
Confidence in building new relationships and developing provider networks
Good judgement, professional curiosity, and a collaborative mindsetHow To Apply Applying is straightforward: Submit your up-to-date CV

Swindon (Hybrid / Flexible Working) Full-time Salary: £27,000 per annum As our Markets and Brokerage Officer, you will be at the heart of coordinating community care for people in Swindon making real, tangible differences in the lives of residents who need support to live well at home. Working within our Care Partnerships Team, you will coordinate a network of community care partners, broker bespoke packages of support tailored to each person's needs and help shape a provider market that keeps pace with the evolving needs of our community. This is not a desk-bound commissioning role. It is an outward-facing, relationship-led position where no two days look the same one day you might be working through a complex package for someone leaving hospital, the next you could be meeting a new care provider to explore how they might join our network. We trust our people to do great work wherever they are. This role offers genuine flexibility built around you: Home Working Significant home
working as standard, with the technology and support to do it well Swindon Base Office and community presence when it matters meetings, partner visits, and team days Flexible Hours We focus on outcomes, not clock-watching talk to us about what a working pattern looks like for you
Connected Remotely Regular supervision, team contact, and a culture that keeps you supported wherever you are based Broker Personalised Packages of Care Work with social workers and care partners to design and commission support packages shaped around individuals their goals, their preferences, their lives. Build and Develop the Provider Market Identify gaps in local provision, engage new and existing partners, and help grow a diverse, high-quality market that can truly meet the needs of Swindon residents. Champion Person-Centred Care Act as an advocate for the people we support - ensuring every package is appropriate, proportionate, and delivered by a partner who genuinely meets the brief. Drive Quality Across the Network Support contract management and quality assurance, contributing to a provider network that is safe, responsive, and continuously improving. Why First City Innovation-led We invest in new approaches that put people first and help our teams work smarter