Market Abuse Operational Assistant

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. Please note - you'll initially be office-based to complete training and receive hands-on support to get systems and processes up and running. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. What you'll be doing: This role sits within the Market Abuse Team supporting D2C Investments and plays a key part in protecting customers and the business from market abuse. You'll be responsible for completing day-to-day technical and investigative activity, including reviewing customer accounts and trading activity where potential market abuse concerns are identified. This will involve analysing data, investigating unusual or suspicious behaviours, and escalating concerns in line with Group policies and regulatory requirements. The role is fast-paced and operates within a highly regulated and audited environment, so a risk-based approach, strong attention to detail, and sound judgement are essential. While you'll be expected to work confidently and independently, you'll be fully supported through structured training, clear procedures, and ongoing guidance from your Team Leader and wider team. This is an excellent opportunity to build experience within the area of market abuse, to develop strong analytical and regulatory skills, and gain exposure to D2C investment products and market activity. In this role you'll:

• Complete a range of investigatory and analytical tasks to identify potential market abuse risks
• Make appropriate risk-based decisions within agreed authority levels and escalate concerns in line with procedures
• Deliver a professional and customer-focused service through clear written and verbal communication with internal and external stakeholders where required
• Collate daily processing data and produce accurate management information (MI) to support risk oversight, performance monitoring, and audit readiness
• Maintain up-to-date knowledge of investment products, equity trading, and relevant markets, proactively supporting your own continuous professional development
• Identify opportunities to improve existing processes, procedures, and systems, contributing to continuous improvement., Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.
  
  Strong analytical skills with the ability to review data and identify potential risk indicators
• Good judgement and decision-making skills to ensure appropriate customer and risk outcomes
• High levels of accuracy and attention to detail, particularly in a controlled and audited environment
• Ability to present factual information in a logical and structured way
• Comfortable working both independently and as part of a team
• Flexible and adaptable, able to respond to changing priorities and workloads.
And any experience of these would be great:
• 1 years' experience of working within an Investment Platform or Stockbroking Firm
• 1 years' experience of working in market surveillance.
  
  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies.