Manor House Operations Food & Beverage Manager

The Manor House Food & Beverage Operations Manager is responsible for the day-to-day leadership, commercial performance and service standards of all food and beverage operations within the Manor House. This is a focused senior F&B management role, responsible for delivering a consistent, high-quality guest and member experience across Lomri, Manor Bar, afternoon tea, lounge service, private dining, conference service and cellar operations. The role does not include operational responsibility for XIX or Flo's. The successful candidate will be expected to lead the Manor House operation with clear standards, strong team leadership, commercial awareness and a hands-on approach to service delivery., Operational Leadership

• Lead the daily operation of all Manor House food and beverage areas, ensuring service is well planned, well briefed and consistently delivered.
• Maintain clear operational control across Lomri, Manor Bar, afternoon tea, lounges, private dining and conference service.
• Ensure each service period has the right staffing, structure, standards and management presence.
• Take ownership of opening, closing, handover and daily operational routines.
• Ensure the Manor House is always prepared, presented and operating to the expected Foxhills standard., Deliver a polished, professional and consistent guest experience across all Manor House outlets.
• Ensure the team are confident in menu knowledge, allergens, wine, drinks, service style and guest engagement.
• Handle guest feedback, complaints and service recovery professionally and promptly.
• Build strong relationships with members, hotel guests and regular diners.
• Ensure the Manor House experience reflects the quality, character and positioning of Foxhills.
Team Management
• Lead, coach and develop the Manor House F&B team.
• Provide clear direction to managers, assistant managers, supervisors, bar staff, conference team members and cellar support.
• Set clear expectations around punctuality, presentation, service standards, productivity and accountability.
• Run effective pre-service briefings and post-service reviews.
• Support recruitment, induction, training, rotas and performance management within the Manor House team.
• Create a positive, disciplined and professional working culture.
Commercial Performance
• Take ownership of revenue growth, cost control and profitability across Manor House F&B.
• Drive sales through strong service, confident upselling, menu knowledge and effective team engagement.
• Monitor daily revenue, average spend, covers, beverage sales, payroll and cost controls.
• Support the delivery of budgeted revenue and profit targets.
• Identify missed sales opportunities and implement clear actions to improve performance.
• Work with senior management to support promotions, events, member experiences and commercial initiatives.
Standards, Training and Compliance
• Maintain excellent standards of food safety, health and safety, licensing, allergens and general compliance.
• Ensure all team members understand and follow allergen procedures without exception.
• Maintain consistent service standards through regular coaching, observation and feedback.
• Ensure SOPs are in place, trained, followed and regularly reviewed.
• Work closely with the kitchen, housekeeping, maintenance, events and reception teams to ensure a joined-up Manor House operation.
Beverage, Bar and Cellar Control
• Oversee the performance and standards of Manor Bar and the wider beverage operation.
• Ensure strong controls are in place for stock, ordering, wastage, transfers and cellar management.
• Support wine, cocktail and drinks training across the team.
• Ensure beverage presentation, availability and consistency meet the expected standard.
• Work with senior leaders and suppliers to support beverage growth and commercial opportunities.
Private Dining and Conference Service
• Ensure private dining, conference lunches, meetings and Manor House events are delivered professionally and efficiently.
• Work closely with the events and conference teams to ensure accurate planning, setup and service delivery.
• Ensure function sheets, timings, dietary requirements and guest expectations are fully understood by the team.
• Maintain strong communication before, during and after each event.
Key Measures of Success
• Consistent delivery of Manor House service standards.
• Improved guest and member feedback.
• Strong team engagement, training and accountability.
• Delivery of revenue and payroll targets.
• Growth in beverage, afternoon tea and private dining sales.
• Effective stock, cellar and cost control.
• Strong allergen, licensing and compliance standards.
• Smooth communication between F&B, kitchen, events and hotel operations., Head Chef / Manor House Kitchen Team
• Events Team
• Reception Team
• Housekeeping
• Maintenance
• Sales and Marketing
• Finance
• HR and Training Manager, This is a key leadership role within the Foxhills Manor House operation.
The Manor House Food & Beverage Operations Manager will be responsible for bringing structure, consistency, commercial focus and strong leadership to one of the most important areas of the resort. The role requires someone who can lead from the floor, develop the team, protect standards and drive the Manor House forward as a destination for members, hotel guests and private events. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.


• Strong food and beverage management experience within a hotel, members' club, resort or quality restaurant environment.
• Experience managing multiple service areas or outlets.
• Strong leadership, communication and organisational skills.
• A hands-on management style with high service standards.
• Good commercial understanding of revenue, payroll, stock control and profitability.
• Strong knowledge of food, beverage, wine, service standards and guest experience.
• Confidence in managing teams, performance, training and daily operations.
• Excellent attention to detail.
• A calm, professional and solutions-focused approach.
• Strong understanding of allergens, licensing, food safety and health and safety requirements., Visible, hands-on and present in the operation.
• Professional, calm and credible.
• Guest-focused and commercially aware.
• Organised and disciplined.
• Confident in leading people and setting standards.
• Positive, resilient and accountable.
• Able to work at pace without losing attention to detail.
• Comfortable working evenings, weekends and key business periods.