Manager, Internal Communications, Clients & Markets

As a member of the UK firm's central Internal Communications & Engagement function, this role offers varied challenges with a real opportunity to make a difference. The role is dedicated to helping Deloitte's client-facing practitioners feel more confident with clients, equipping them with compelling, engaging, commercially-relevant communications - as well as ensuring the client voice is present in the firm's internal communication wherever appropriate.

Reporting to the Head of Internal Communications, UK Clients & Markets, and working in alignment with the Clients & Markets function, the successful candidate will have built their essential skills and knowledge as an Internal Communicator, showing plenty of ability in planning, delivery and measurement - all with the stakeholder engagement needed of an IC pro. Working alongside senior Internal Communications professionals in our four businesses, with our UK Firmwide team and our Executive Communications team, you will develop and deliver engaging Internal Communications activities for each of our identified market themes, including AI and Sustainability. Connect to your skills and professional experience

• This role is perfect for a passionate and professional Internal Communicator with experience of working across multiple activities in a large, complex, matrixed organisation - as well as a commitment to innovation and continuous improvement.
• You will be creative, able to own and sell new ideas, offer challenging perspectives and know how to think strategically, representing the Comms discipline with gravitas to senior leaders, and have the ability to deliver tactically and at pace.
Essential skills · Extensive Internal Communications experience · Excellent verbal and written communications with a flair for creative storytelling coupled with great attention to detail · Strong understanding of tone of voice and a natural journalistic/storytelling style · Practical knowledge of applying AI to support content creation, editing and workflow, with an inquisitive mind to continue challenging how things should be done · Sound judgement and the ability to translate firmwide communication principles to specific parts of an organisation · Strong interpersonal skills, with ability to build solid relationships and gain credibility and trust with senior stakeholders, influencing them · Resilience, confidence to stand firm and say no when needed, while remaining diplomatic and consensus-driven · Strategic thinker with excellent project management and organisational skills, and the ability to work under pressure and deliver against multiple priorities simultaneously, prioritising appropriately · Great team player and networker, with the confidence to build their own brand and the ability to drive their own agenda, with minimal supervision Additional desirable experience · Experience of crisis and emergency communications in a large scale, complex organisation · Experience of new technologies including all typical office applications · Specific experience with Microsoft SharePoint based websites/portals, the Poppulo mail platform, and Viva Engage community management · Journalism training, writing qualification or education background in languages, humanities or other writing based studies Connect to your business - Enabling Functions

Connect to your Industry Do you have a curiosity for what determines our clients' success and what keeps them awake at night? Are you an Internal Communications professional keen to show your skills with a fresh challenge in a complex, fast-moving environment? Our Internal Communications professionals help raise awareness, inform, engage and inspire our people and partners to achieve their goals. In this instance, you'll be bringing essential knowledge about our Clients & Markets and our capabilities in sectors and industries to life - all driving towards Deloitte's commercial goals and adding sustained value to our clients. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity, Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Clients & Markets We bring together capabilities and best practices from around the globe to deliver relationship development activities, marketing and insights, whilst our operations team is focused on ensuring we're constantly improving what we do. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career." -Jim, Enabling Functions Our hybrid working policy You'll be based in Birmingham or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through worldclass development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.