Manager, Insurance AI Engineer (Forward Deployed Engineer)

As a Lead AI FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximise speed and scale. Your role As an AI FDE, you will solve our clients' most challenging business problems by applying Generative AI and other ML techniques to design, deliver and operate robust and cutting-edge solutions. In this role, you may be expected to:

• Drive the adoption of AI across the delivery lifecycle, helping teams use them effectively from planning and design through implementation and ongoing support.
• Serve as client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
• Navigate organisational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
• Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
• Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
• Mentor and develop junior FDEs
• Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms
• Set direction for prompt and context engineering, tool-use patterns, and human-in-the-loop controls
• Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.
• Review and contribute to production-quality code, ensuring suitability for development and maintenance by autonomous coding agents."
• Guide architecture of data pipelines powering GenAI use cases
• Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
• Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)
  
  Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
• 5+ years of experience in software engineering, data engineering, data science, or analytics engineering.
• 1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
• 1+ years of experience with one of the following Frontier GenAI Platforms: Anthropic, Google or Open AI, including hands on experience with one of the following key platforms/products; Claude API, Claude for Enterprise, tool use, extended thinking, Claude Code, Gemini API, Vertex AI Agent Builder, Grounding, Google Workspace integration, GPT-4o, Assistants API, Responses API, OpenAI Agents SDK
• 1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions within the Insurance sector
• 1+ years of experience building reliable, maintainable, and well-documented code
Preferred qualifications
• Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
• Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
• Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
• Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
• Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
• Experience operating within hybrid onshore/offshore teams
• Familiarity with security, privacy, and compliance considerations
  
  Connect to your Industry
We are looking for motivated, curious, team-orientated individuals to join our market-leading Insurance AI delivery team, leveraging their knowledge of the Insurance sector and AI engineering skills to drive our clients' growth and modernisation strategies forwards, especially as the use of AI, data and technology becomes more prevalent. We have extensive experience at the forefront of transformation programmes as Insurers build industry-leading capabilities, solutions and deliver differentiated growth. At Deloitte, AI Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most., Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.