Manager - Future of Work and AI enablement

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

• Experience delivering change, engagement, adoption or transformation activity.
• Strong stakeholder management and relationship-building skills across different teams and levels. Ideally experience working with external partners, industry bodies or professional networks.
• Ability to gather colleague perspectives and translate feedback into practical recommendations and actions.
• Excellent communication and storytelling skills, with the ability to simplify complex topics for different audiences.
• Comfort working in ambiguity, shaping emerging priorities and moving work forward
• Interest in the future of work, AI and how technology is changing work, roles and organisations.
• A proactive self-starter who enjoys connecting people, ideas and opportunities.
• Ability to balance practical delivery with curiosity, judgement and a strong colleague lens.
  
  We're looking for a proactive, connected, AI savvy individual to help tell the story of AI at Lloyds Banking Group. You will lead activities that bring colleagues with us through change, grow our AI Trailblazers network, connect the Group with external thought leaders and national champions, and support the internal and external storytelling on AI and the future of work.
What will you be doing?
• Champion the colleague voice, ensuring colleague perspectives and experiences shape how we introduce and scale AI across the Group.
• Design and deliver approaches that help bring colleagues with us as work, roles and ways of working evolve in an AI-enabled organisation.
• Support the AI Trailblazers network, identifying high-potential advocates and enabling them to act as multipliers, accelerating adoption and sharing best practice across the Group.
• Bring an outside-in perspective to Lloyds Banking Group by connecting with national champions, industry networks, academics and other organisations at the forefront of AI adoption.
• Translate external insights into practical recommendations and actions.
• Partner with Group Corporate Affairs and senior stakeholders to support external media enquiries, investor questions and requests relating to AI, workforce transformation and the future of work. This includes coordinating our External AI forum.
• Support the design and delivery of white papers, future of work publications, case studies, campaigns and the Future of Work mini-series.
• Help position Lloyds Banking Group as a recognised leader in how organisations adopt AI and reinvent work responsibly at scale.
Why Lloyds Banking Group? We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you., At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies