Managed Inventory Representative

Here at RS Group we have an exciting opportunity for an Managed Inventory Representative, this is a dynamic role where you'll combine customer service, and Inventor and Stock replenishment support You'll be a trusted partner to our customers, supporting our Inventory Solutions within your designated territory, Supporting our wider Value-Added Services team where appropriate in scoping and validating opportunities to ensure the correct solution is being proposed. You will play a pivotal role in our continued drive to make amazing happen! What you will be doing:

• To conduct regular visits to Managed Inventory customers to check and replenish RS solutions.
• To work with customer stakeholders to identify growth opportunities via range expansion, product substitution or ad-hoc purchase requirements.
• To work in conjunction with the RS Managed Inventory implementation team to ensure that all systems are fully functional and that correct workflows are adhered to.
• Ensure that all company & customer H&S practices are observed at all times.
• Ensure that all Standard Operating Processes (SOPS) are followed in relation to the delivery of Managed Inventory Services.
• Ensure that all Managed Inventory installations are well maintained and conduct regular housekeeping activities.
• Be a brand ambassador for RS Components and ensure that customers fully understand the benefits of Managed Inventory Services.
• Develop strong relationships with the wider sales team to support the sales growth of Managed Inventory Services. Ensure that growth opportunities are communicated effectively and to the appropriate stakeholders.
• Perform against KPIs relating to Managed Inventory Services.
• Where appropriate, support the RS Local Branch with ad-hoc duties.
  
  Full clean driving licence
• Excellent understanding of Microsoft packages, specifically Excel
• Previous experience supporting customers
• Strong interpersonal and communication skills.
• Self-motivated, organised, and flexible. A natural problem solver.
• Customer-first mindset with experience in service or sales roles.
• Understanding of stock control or warehouse practices.
  
  We are RS Group.
At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues, and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.