Major Incident Manager

Response Informatics, West Norwood, Lambeth

Major Incident Manager

Salary not available. View on company website.

Response Informatics, West Norwood, Lambeth

  • Full time
  • Permanent
  • Onsite working

Posted today, 27 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: c15ab618c6fa45a9ad0185c8b3b4e887

Location ref: West Norwood, Lambeth

Full Job Description

This range is provided by Response Informatics. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Direct message the job poster from Response Informatics Senior IT Resourcing Consultant at Response Informatics Qualifications

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree or relevant certifications (e.g., ITIL, PMP, SAP Certified Integration Architect) preferred.
  • Experience:
  • Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs.
  • Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services (CIDS).
  • Extensive experience in managing high-stakes incidents in enterprise-level environments.
  • Technical Skills:
  • Deep understanding of integration architectures, middleware, APIs, and data synchronization tools.
  • Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS.
  • Familiarity with ITIL frameworks and incident management best practices.
  • Leadership Skills:
  • Strong ability to lead cross-functional teams and manage complex, high-pressure situations.
  • Exceptional problem-solving and decision-making skills with a focus on root cause resolution.
  • Communication: Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.
  • Analytical Mindset: Ability to analyse complex integration workflows and identify areas for optimization and risk reduction.
  • Seniority level
  • Not Applicable
  • Employment type
  • Full-time
  • Job function
  • Information Technology
  • Industries
  • IT Services and IT Consulting
  • Referrals increase your chances of interviewing at Response Informatics by 2x. Get notified about new Major Incident Manager jobs in Greater London, England, United Kingdom.

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree or relevant certifications (e.g., ITIL, PMP, SAP Certified Integration Architect) preferred.
  • Experience:
  • Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs.
  • Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services (CIDS).
  • Extensive experience in managing high-stakes incidents in enterprise-level environments.
  • Technical Skills:
  • Deep understanding of integration architectures, middleware, APIs, and data synchronization tools.
  • Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS.
  • Familiarity with ITIL frameworks and incident management best practices.
  • Leadership Skills:
  • Strong ability to lead cross-functional teams and manage complex, high-pressure situations.
  • Exceptional problem-solving and decision-making skills with a focus on root cause resolution.
  • Communication: Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.
  • Analytical Mindset: Ability to analyse complex integration workflows and identify areas for optimization and risk reduction.

Direct job link

https://www.jobs24.co.uk/job/major-incident-manager-127273043