Maintenance Operative

We've partnered with Starlight to operate one of their developments, The Radiant, and we're now looking for a Maintenance Operative!

This role will be employed by Starlight, with urbanbubble responsible for the day-to-day operations, team, and resident experience. You'll work closely with both teams - getting the best of urbanbubble's culture and ways of working, alongside the opportunity to shape something new with Starlight.

As a Maintenance Operative, you'll be right at the heart of our community, making sure our buildings and shared spaces are always in top condition. You'll provide first-line support for maintenance requests, carry out repairs, and ensure our homes and communal areas are safe, welcoming, and well cared for.

Here's what you'll be doing:

Reactive Works:

- Responding to maintenance requests and work orders quickly and effectively.

- Carrying out minor repairs, decoration, and reactive works in homes and communal areas.

- Performing lighting checks and replacing bulbs.

- Acting as the first responder for emergencies such as leaks.

Statutory Compliance:

- Keeping accurate records of tests, inspections, and engineer visits.

- Supporting compliance checks such as fire alarm testing and PAT records.

- Raising issues and escalating to specialists when required.

Health & Safety:

- Conducting daily checks to ensure life safety systems are working

- Following all health and safety procedures and legislation.

- Ensuring PPE, tools, and equipment are used correctly and safely

- Maintaining a clean, tidy, and safe workspace.

Third Party Contractors & Planned works

- Escorting and supporting visiting engineers.

- Monitoring scheduled maintenance and reporting missed works.

- Logging contractor activity and ensuring site standards are maintained.

Site Stores & Plant Rooms:

- Managing tools, consumables, and spare parts inventory.

- Keeping plant rooms and maintenance areas safe, clear and well organised.

Customer Service and Team Work:

- Acting as a role model for urbanbubble values.

- Working closely with the operations team and providing excellent service to residents.

- Communicating clearly and positively with both colleagues and residents.

City & Guilds Multi Skills Certificate (desirable)

- Electrical competency certificate (within last 3 years)

- IOSH "Working Safely" qualification

- Previous experience in a building technician or maintenance role

- Knowledge of COSHH, decorating, fabric repair, flooring types, and water systems (L8 awareness)

- Familiarity with CAFM systems (computer-aided facilities management)

- A proactive, positive, and can-do attitude

- Strong customer service mindset and problem-solving approach

At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home.

We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!

Here's a little glimpse into our benefits;

You'll play a key role in shaping a brand-new partnership and community, with the backing, support and expertise of urbanbubble alongside Starlight.

You'll also have access to a great range of benefits, including:

- Birthday day off, wellbeing hour & enhanced annual leave

- Pension & medical cover

- Enhanced family leave & sick pay

- Paid volunteering day & regular socials

- Study support & career development opportunities

- Employee assistance & counselling support

- Cycle to work scheme

& the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you!

If you're excited about making a real impact and being part of something special, we can't wait to hear from you!