Maintenance Office Coordinator

To monitor daily the Opera list and keep a record of outstanding and completed tasks.

To issue jobs to the Duty Engineers and update records as to when and what time completed.

To be responsible along with the Chief & Assistant Chief Engineers for stock control and ordering of materials.

To liaise with external suppliers and contractors regarding the purchasing of consumable items.

To monitor and check stocks daily and complete a purchase order request form for the GM to sign.

To answer the office phone and take messages and deal with all related hotel enquiries for maintenance requests.

To issue and check all daily worksheets from all staff and ensure they are completed daily before all staff leave at 16.30.

To print off new worksheets and ensure that all forms and timesheets are readily available.

To be responsible for the departmental wage sheet and along with the Chief Engineer ensure that the log is completed daily and handed in on time including any overtime payment forms.

To keep the office paperwork up to date including all orders, delivery notes, statutory forms etc. To ensure that all departmental and mandatory records and paperwork is kept up to date and filed correctly.

Along with the Chief Engineer the coordinator will monitor all daily contractors and agency staff and be responsible for completing their timesheets.

The coordinator will be responsible for issuing permits to work for the various contractors and ensuring they are signed by the Chief Engineer and filed for future inspection.

To complete all monthly rotas for all engineering staff one month in advance. Also to complete and monitor a departmental holiday planner and Planned Maintenance chart and update as necessary.

To check daily the BMS system and report any faults to the Duty Engineers.

To assist the Chief Engineer with all departmental staff training and ensure that all training records are up to date and filed for inspection.

The Coordinator should familiarise herself with a technical terms and material names so as to be able to liase with relevant suppliers.

To build up a database of nominated suppliers and frequently check prices to ensure the hotel is getting the best value for money.

To liaise with Housekeeping and Front Office and Departmental Heads and Duty Managers daily to ensure jobs are prioritised and completed on time.

Costs and Efficiency

To minimise wastage at all opportunities

To be responsible for stock control as required by the Chief Engineer

To follow the purchasing policy of the Hotel and to use only nominated suppliers

To actively promote an energy efficient culture throughout the department

Customer Relations

To respond to guest comments positively passing feedback to the Chief Engineer

To use the guest's name when entering a bedroom

To project a positive image to the Hotel at all times through manner and appearance

To suggest ways of improving the Hotel and its facilities from feedback gained from Guests.

To assist new members of staff with their role and conduct on-the-job training as required