Maintenance Controller
The Automobile Association, Wymondham, Leicestershire
Maintenance Controller
£40000
The Automobile Association, Wymondham, Leicestershire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 23 May | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 4a70c220eb1c4e2f9f5cb3473e463097
Location ref: Wymondham, Leicestershire
Full Job Description
Keep Britain moving-Join The AA's SMR team. We're searching for a mechanically-savvy, solution-focused SMR Maintenance Controller to optimise vehicle service outcomes across our B2B and B2C networks. If you've got automotive repair experience and thrive under pressure, this is your chance to play a pivotal role in minimising downtime and maximising customer satisfaction. What You'll Do:
- Handle incoming service queries with clarity and technical confidence
- Authorise repairs, manage costs, and push for compliance & efficiency
- Collaborate across Operations, Finance, Sales, and Network teams
- Influence process improvements and drive smart commercial decisions
- Communicate service outcomes simply and effectively
NVQ Level 2 or 3 in Light Vehicle Maintenance & Repair - Experienced in service resolution and vehicle repair networks
- A natural problem-solver and strong communicator
- Able to analyse data, manage cost vs. margin, and adapt fast
- Skilled in MS Office and confident navigating service legislation Traits We Value:
- Energetic, curious, and commercially aware
- Resilient under pressure with great planning & people skills
- Driven to deliver fair, compliant and customer-first outcomes
25 days annual leave + bank holidays - Free AA Breakdown Cover from day one
- Discounts on AA insurance products & lifestyle perks
- Pension with up to 7% employer contribution
- Company-funded life assurance
- Outstanding training & career development