Lounge Cleaner - London Gatwick Airport

No1 Lounges is a premium, independent airport lounge brand, with operations in Gatwick, Heathrow, Birmingham and Luton. We provide passengers with the opportunity to make the most of their pre-flight time, welcoming over one million guests per year from all airlines and cabin classes to indulge in a wide range of facilities. You are a key player in the team and you ensuring our lounges are pristine-clean at all times. You pride yourself on the lounge being spotlessly clean front & back, it's always guest ready. Whilst upholding No1's company values, having the passion to create memorable experiences; committed to excellence with your service; embracing creativity in your role; being part of our community., As a Housekeeper you engage with each guest to ensure that we deliver a great experience every time, creating a memorable guest experience is your aim. This is a multi-skilled role with excellent training provided for each of the below areas;

• Carry out all cleaning duties in the lounge floors, emptying bins. Replenish guest amenities, toiletries, and towels in a timely manner.
• Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards.
• Use of cleaning products in a safe manner.
• To follow cleaning procedures including use of equipment · Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)
• Keeping public areas clean and tidy.
• Helping clean tables after customer use.
• Working as part of a team, helping others out when required.
RESPONSIBILITIES
• Willing to help out in every section and give special attention to an area, when needed.
• Ensure that your attention to detail is second to none, everything has a place and is polished to perfection.
• Always available with the right products in order to fulfil the task at hand.
• Ensure you are engaging, greeting every guest with a hello, a smile and always saying goodbye.
• Ensure that each toilet area is cleaned and sparkling
  
  A friendly, welcoming & professional approach
• Working on initiative
• Ability to follow set procedures and plans
• Flexibility/Planning
• Experience in delivering premium hospitality
• Experience working to a shift pattern
  
  28 days paid holiday annually.
• Company cash-back healthcare scheme, which means you can claim back the cost of care such as dental, optical and therapy treatments.
• Complimentary staff parking provided at the airport whilst you are on shift.
• Complimentary staff meal during your shift.
• 5 complimentary lounge visits each year.
• Discounted Gym Memberships, all you need to do it check which gyms offer discounts in your local area
• 25% discount for lounge visits for your friends and family
• Employee of the Month Reward & Recognition schemes - the chance for your hard work and dedication to be awarded with a £50 voucher every month
• 24 hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
• Workplace Pension Scheme with Aviva which you will be automatically enrolled into if you are between the age of 22 and the state pension age.
• Annual flu jabs.
• Refer a friend to No1 Lounges and receive £300 when they pass probation.