London Deputy Class Underwriter - Political Violence

procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers.Manage the relationships with Customers, Agents and Service Providers:

• Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction Foster positive relationships with customers and attain an understanding of their needs Ensure that customer complaints are promptly identified, recorded and referred as appropriate Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills and Competencies Lloyd's Market Box / Syndicate Experience Other insurance experience Mathematics, Data and Analytical Skills Intermediate Excel, Charms
  
  and Charisma Understanding of the risks being taken Able to communicate with different levels and is adaptable Works as part of a team Education Fully or almost qualified ACII qualification - job holders will be expected to achieve Associateship in a reasonable period of timeABOUT USChaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the