Logistics Supervisor

We're looking for an enthusiastic and highly organised Warehouse Supervisor to join our Logistics team.
This is a hands-on role where you'll lead and support a team within a fast-paced warehouse environment, helping to ensure customer orders are delivered accurately, efficiently and within agreed service levels.
Alongside day-to-day team leadership, you'll play an active role across warehouse operations, including inbound and outbound activity, workload planning, administration and reporting. You'll also act as a key point of contact between the operational team, customers and management.
If you're organised, customer-focused and enjoy bringing out the best in a team while keeping operations running smoothly, this could be a great opportunity for you.
This role will require Security Clearance or the willingness to obtain this. This is an onsite position at our Hatfield site.
What you'll do
Supervise the day-to-day activities of the logistics team
Ensure customer orders are completed within agreed SLAs and deadlines
Monitor workflow, workload and resource allocation to maximise efficiency
Support inbound and outbound warehouse operations
Provide guidance and support to the team during busy periods and changing priorities
Promote a positive team culture focused on accountability, collaboration and customer service
Monitor work queues and support effective workload planning
Maintain accurate operational records and reporting
Act as an escalation point for customer and operational issues
Liaise with customers, colleagues and internal teams via phone, email and meetings
Escalate risks and issues appropriately to minimise impact on service
Support continuous improvement initiatives to improve efficiency, quality and customer satisfaction

Experience working within a fast-paced warehouse, logistics or operational environment
Previous supervisory or team leadership experience would be advantageous
A good understanding of working within an SLA-driven environment
Strong organisational and time-management skills
Good administrative and reporting skills
Strong problem-solving and decision-making abilities
Excellent verbal and written communication skills
The ability to prioritise and manage multiple tasks effectively
Confidence working under pressure and to demanding deadlines
Strong attention to detail and a commitment to quality
A customer-focused mindset and the confidence to communicate with people at all levels
Able to obtain Security Clearance

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community?
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