Logistics Administrator Apprentice
M O HOLDINGS LIMITED, Haldens, Welwyn Hatfield
Logistics Administrator Apprentice
£15,600 a year
M O HOLDINGS LIMITED, Haldens, Welwyn Hatfield
- Full time
- Permanent
- Apprenticeship programme
Posted 1 week ago, 30 Jul | Get your application in now before you're too late!
Closing date: 28-08-2026 (In 22 days)
Job ref: None
Location ref: Haldens, Welwyn Hatfield
Full Job Description
Introduction
Our client is an established but expanding courier business with an additional six offices in the Midlands and Southeast. They are currently looking for a Business Administration Apprentice to join their busy logistics team, with opportunity for growth and progression within the business.
About the Employer
My client is an established but expanding courier business with an additional six offices in the Midlands and Southeast. They pride themselves on offering a high level of customer service with a positive attitude towards their work and are now actively looking for a motivated, eager individual to join them as a Business Administration Apprentice in their logistics team.
What You'll Do
- Answering customer calls, liaising with service partners for queries in an efficient and timely manner
- Ensuring the delivery of a quality customer experience on each communication
- Communicating with suppliers to give our customer relevant updates and information
- Understanding the customer's needs and requirements and adapting an appropriate approach accordingly
- Responding to all calls and emails in a timely manner and to a high standard
- Booking on jobs
- Assisting customers with the company website
- Liaising with drivers
- Giving support to the Manager and sales staff as needed
- Be proactive under pressure, show initiative in finding solutions for customers
- Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do
- Assisting with warehouse / fulfilment pick and pack orders
Training Outcome
Full time position on successful completion of the apprenticeship.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Initiative
Qualifications
- Essential - GCSE - English - 4/C or above
- Essential - GCSE - Math - 4/C or above
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday 9.00am - 5.00pm.
Expected Duration: 1 Year 6 Months
Training Provider: STARTING OFF LIMITED