Locality Manager – West Norfolk based in King’s Lynn

Locality Manager – West Norfolk based in King’s Lynn

Job Type: Permanent

Salary: £30,960 per annum

Hours: 37 hours per week

Location: West Norfolk based in King’s Lynn

Pension: 4.5% employer contribution

Annual Leave: 25 days plus bank holidays

Do you want a leadership role where your work makes a real difference to people’s lives?

We are looking for a Locality Manager to lead our services in King’s Lynn, including managing the local office, overseeing outreach provision and supporting staff and volunteers to deliver high‑quality advice.

You will play a key role in ensuring our services are accessible, effective and responsive to local need, while maintaining strong relationships with community partners and stakeholders.

Key responsibilities include:

• Managing the day‑to‑day operation of local advice services
• Supporting, supervising and developing staff and volunteers
• Maintaining advice quality through case checking and quality assurance
• Ensuring accurate outcomes recording and reporting
• Helping develop and extend services to support more people

We’re looking for someone who:

• Is values‑driven and committed to social justice and equality
• Has experience in advice services or a similar environment
• Understands safeguarding and referral processes
• Has strong communication, organisational and IT skills
• Has experience supporting or managing volunteers

We offer:

·      Full training and support, including adviser accreditation

·      4.5% employer pension contribution

·      Flexible working opportunities

·      Employee Assistance Programme

·      25 days plus bank holidays

Closing date: Sunday 21st June 2026. Interviews will be held on Monday 29th June.  This role is subject to a satisfactory DBS and right to work checks.