Lobby attendant
Four Seasons Hotels Limited, Wharf Hill, Winchester
Lobby attendant
Salary not available. View on company website.
Four Seasons Hotels Limited, Wharf Hill, Winchester
- Full time
- Permanent
- Onsite working
Posted today, 10 Jun | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 358c155e8fe441379211e3017f3b4e62
Location ref: Wharf Hill, Winchester
Full Job Description
Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world-class hospitality in an inspiring and tranquil setting. As part of our commitment to delivering exceptional luxury experiences, we are seeking a warm and attentive Lobby Attendant to join our Front of House team. As a Lobby Attendant, you will play a key role in creating a welcoming and memorable first impression for our guests. You will ensure that all public areas, particularly the hotel lobby, are maintained to the highest standards of cleanliness, presentation, and comfort. Your eye for detail, proactive approach, and passion for service will contribute to a seamless and elevated guest experience from arrival to departure.What you will do
- Maintain the cleanliness and presentation of the hotel lobby and public areas at all times
- Ensure furniture, fixtures, and décor are perfectly arranged and well maintained
- Provide a warm welcome to guests as they arrive and assist with general enquiries
- Support the Front Office and Concierge teams to deliver a seamless guest experience
- Respond promptly to guest requests with a professional and friendly approach
- Monitor public areas and report any maintenance or safety concerns
- Uphold Four Seasons' standards of luxury, service excellence, and guest satisfaction.
Previous experience in hospitality or a customer-facing role preferred - Strong attention to detail with pride in maintaining high standards
- A warm, friendly, and professional manner
- Ability to anticipate guest needs and act proactively
- Strong teamwork skills and a positive attitude
- Ability to work efficiently in a fast-paced environment
- Flexibility to work mornings, evenings, weekends, and holidays
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. - Excellent training and career development opportunities
- Four Seasons employee travel programme
- Be the guest experience at the hotel
- BUPA Dental Healthcare
- Complimentary meals in our staff restaurant while on duty, plus fruit, coffee, and tea throughout the day
- Shuttle bus service between the hotel, Fleet & Church Crookham
- Global career opportunities within Four Seasons
- Free uniform dry cleaning
- Annual themed employee party, social events, charitable initiatives & sporting activities
- Access to Wagestream - salary advance benefit
- Employee recognition programmes