LLSS Support Worker

We are looking for 3 part-time Support Workers to join our Derbyshire Low Level Support Service (DLLSS) in North-East Derbyshire / Chesterfield / Bolsover with the primary aim of providing short-term, targeted support (not personal care) to individuals, focusing on maintaining their independence in their own homes., Interview clients using sensitive listening and questioning skills to allow clients to explain their problem(s) and empower them to set their own priorities

Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate

To maintain confidentiality, use discretion and sound judgement in undertaking all areas of responsibilities

What we offer in return:

28 days entitlement plus bank holidays pro-rata

Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)

Opportunities for further training and continuous professional development

Internal progression opportunities

Supportive environment

Remote/flexible working opportunities, subject to management approval

Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won't turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.