Library Supervisor

Leicestershire libraries are at the heart of our communities, providing information and advice, activities to improve wellbeing and develop skills, supporting those seeking employment, and sharing a love of reading with people of all ages. As a Library Supervisor, you will be responsible for ensuring the provision of a high-quality customer-focused service through the management of a team of Library Services Assistants, Mobile Library Drivers, and volunteers. You will ensure that team members are kept well informed and that they have the necessary skills to provide a welcoming and efficient frontline service to customers. You will manage room bookings and use of the venue, promote and deliver campaigns and other services aligned with the annual service plan, and ensure that the library sites remain attractive and well presented. You will also be responsible for collating statistical, financial, and other data to provide accurate information for service planning and monitoring.

• Have experience of working in a customer service environment.
• Have knowledge of health and safety and general data protection regulations.
• Be able to manage your own time effectively and to work on your own initiative.
• Be able to communicate effectively with others, including conflict resolution.
• Be able to plan and prioritise your work.
• Have IT skills and be able to collate information and data.
• Be able to travel around the county in a cost-effective manner.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Are you looking for a rewarding job where you can make a difference to your local community? If so, why not consider joining our library service?, If you share our passion to make a difference for the people of Leicestershire, we'd love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the 'About You' section above. Without this information, we won't be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.