Library Services Assistant (Casual)

As a Library Assistant, you will be central to the day-to-day delivery of an inclusive, high-quality library service that supports learning, wellbeing and community engagement. You'll provide excellent customer service both in person and over the phone, help users access library resources, assist with IT and self-service facilities, and support enquiries relating to books, information and local services. The role also involves promoting reading, supporting informal learning, and contributing to library events and activities for all ages., You'll be part of a friendly and committed library team that works together to create welcoming, safe and vibrant library spaces. The team takes pride in supporting a diverse community, sharing knowledge and skills to improve services and respond to changing customer needs. Collaboration, flexibility and a strong sense of public service are at the heart of the team's approach, and you'll be supported by colleagues and managers to develop your skills and confidence in the role.

You'll be approachable, reliable and enthusiastic, with a strong commitment to delivering excellent customer care. You enjoy working with people, are confident using IT systems, and can communicate clearly and positively with users of all ages and backgrounds. Experience in a customer-facing environment is desirable, but more important is your willingness to learn, adapt and contribute to the ongoing development of the library service. If you're organised, empathetic and passionate about supporting access to information and learning, this could be the role for you.

Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.