Library & Digital Support Officer

As a Library & Digital Support Officer you are the public face of our service. Our libraries are about books but also so much more. For our Library Information & Digital Support Officers no two days are the same - you may be helping customers with their book choices, letting them know about our digital services and helping them to get up and running with these, or doing something more interactive such as running crafts for all ages or activities such as story and rhyme sessions. You'll work with partners across the authority in areas such as Communities, Public Health and Schools to deliver exciting projects for our customers. Part of the role will also involve carrying out customer service appointments on behalf of our colleagues in other departments for service users. We are looking for people who engage well with others, are hard-working and can rise to a challenge. You'll not be afraid to get involved and will have the skills to think on your feet dealing with whatever arises in the most appropriate manner. Although you will have a base library you could be asked to work across all our libraries, so you need to be flexible and able to do this. Barnsley Council is a high-performing council with clear and tangible ambitions for its residents and communities. The council's 2030 vision is for Barnsley to be 'The Place of Possibilities, if you think this may be the job for you just fill in the application form online telling us how you meet the criteria within the job profile. Please use the documents below to help support you with your application form. Job Profile: Vacancy Exposure Profile: Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria. We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities. We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know. CV's are not accepted for this role. At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"

At Barnsley Council you can start a career that makes a real difference to people's lives, helping our council and residents to be the best they can be. We're an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills. There's so much happening in our thriving borough, and now's the perfect time to join our excellent Libraries team as we work to make Barnsley the place of possibilities.

• We're an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
• Working at Barnsley Council means being part of a team that makes a real difference to people's lives, where you can develop the skills you need to make change happen.
• If you join the team you'll receive great pay alongside an excellent pension scheme. With flexible working we'll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
• We'll help you to develop your career and grow your skills with opportunities for training and development.
• There's so much happening in our thriving borough and your talent and skills will help us make
.
• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.
About the Post: Barnsley Libraries serve as community and digital hubs which anchor the council's presence across the borough, developing a vibrant events and activities programme to attract and engage residents and visitors to the borough. Barnsley Libraries are regionally and nationally recognised through its National Portfolio status, awarded by Arts Council England from April 2023 being only 1 of 16 libraries to be awarded this in the country. In the past three years we have delivered new and innovative cultural experiences such as Barnsley Book Festival and Library Lates comprising craft workshops, author talks and live performances as well as a range of bespoke artist commissions including The Story Shell and Worsbrough Library Mural.