Library Customer Advisor (HMP Casual)

Nottingham City Libraries are seeking to recruit Casual Library Customer Advisors. We're looking for someone with excellent customer service skills who loves helping others and who would welcome the chance to inspire people to read, learn and enjoy culture. As a Casual Library Customer Advisor, no two days would be the same. You may be taking a class visit from a local school, or helping someone to fill in a job application, or to choose their perfect book to read. Our libraries offer a wide range of services, and you will make sure that everyone's experience with us is a positive one. You will be enthusiastic, self-motivated, energetic and proactive in looking for ways to develop and improve library services and outcomes for customers. You will also be committed to supporting the delivery of arts, cultural and learning services delivered through libraries. You will be asked to cover a variety of front-line roles on an ad hoc basis due to vacancies, sickness, and leave. You may be asked to move site at the last minute, and may be asked at short notice to be able to cover a library for us.

• Excellent written and verbal communication skills
• Able to deliver high-level customer service to a wide range of citizens
• An excellent team player
• Able to organise, prioritise, and multitask
• An ability to use information technology as applied in the workplace
• Able to be flexible and adapt to work in different locations
This post is subject to an enhanced DBS check with a barred list check and an extra check to work within the HMP library., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been waiting for? Read on to find out more… Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham's citizens, visitors and investors. Our aspiration is to make Nottingham a Great City, but to do this, we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce. Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value differences.