Level 3 Business Administration Apprenticeship - Oasis Academy Shirley Park

Introduction

This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Croydon. This role will require huge amounts of resilience, perseverance for the long haul and a constant drive for innovative excellence.

About the Employer

Central to the ethos of Oasis Academy Shirley Park is the idea of a rich and balanced educational environment nurturing the whole student – academically, vocationally, socially, morally, spiritually, emotionally and environmentally. We promote a balanced, healthy lifestyle, demonstrated through policies regarding Academy meals, involvement in sporting activities and ecological building design. Our goal is to raise aspirations, unlock students’ potential and work towards achieving excellence through encouraging a ‘can do’ culture which nurtures confident and competent people. We believe this can be achieved through high-quality facilities, outstanding staff, clear leadership, a positive, affirming environment, and a partnership between students, parents/carers and the Academy. Parents and carers are positively engaged in supporting their children.

What You'll Do

• To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
• To provide reception services to students
• To be able to work in a fast paced reception area multi-tasking between reception duties
• Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
• To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
• Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
• Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
• Be the main contact point for staff with regards to Academy events of any one day
• Maintain a tidy and orderly reception area
• Support with ParentPay account set up, queries from parents and general support
• Support with Bromcom queries from parents and general support for example MCAS, etc
• Word processing and data input as directed
• Assist with duplicating, collating and distribution of information to parents/carers, staff, students and others
• To ensure confidentiality at all times when dealing with issues re Staff, Students or Parents
• Undertake general clerical duties when directed including photocopying, printing, laminating and filing
• Franking outgoing post and sorting incoming mail
• Provide refreshments to visitors when required
• Support with Academy evening events for example, parent evenings, open evening etc
• Make telephone calls to parents and carers as required
• Send text message and/or emails to parents and carers as required
• Supervise students as required
• Any other reasonable duties as directed by Line Manager

Training Outcome

We are looking for someone who would like to gain experience and if you have been a super star throughout the apprenticeship course, then we will be looking at long term employment. 

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Team working

Qualifications

• Essential - GCSE - English - 4/C or above
• Essential - GCSE - Math - 4/C or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, (Shifts TBC) 37 hours per week, Term time only. Shifts TBC.

Expected Duration: 1 Year 4 Months

Training Provider: LET ME PLAY LIMITED