Level 2 Apprentice Pharmacy Services Assistant

Introduction

A Pharmacy Services Assistant apprenticeship develops the skills to support the safe supply of medicines, manage stock, assist customers, maintain records, and work as part of a pharmacy team while gaining practical experience and a recognised qualification.

About the Employer

About the Employer

Pharmacy at Spring Gardens is a busy community pharmacy located alongside Spring Gardens Medical Practice in the heart of Worcester. We are committed to providing high-quality NHS and private pharmacy services, supporting the health and wellbeing of our local community. Our experienced and friendly team offers a wide range of services, including prescription dispensing, Pharmacy First, vaccinations, contraception services, blood pressure checks, and healthy living advice. We are passionate about developing future pharmacy professionals and provide a supportive environment where apprentices can gain valuable hands-on experience, build confidence, and develop the skills needed for a successful career in pharmacy.

What You'll Do

Job Description - Pharmacy Services Assistant Apprentice.

We are looking for a motivated and enthusiastic Pharmacy Services Assistant Apprentice to join our team. This role offers the opportunity to gain a nationally recognised qualification while developing practical skills in a busy pharmacy environment.

Key Responsibilities:

• Assist with the safe preparation and dispensing of prescriptions under the supervision of a pharmacist
• Provide excellent customer service and support patients with general enquiries
• Receive, check, store, and manage pharmaceutical stock and deliveries
• Maintain accurate records and ensure patient confidentiality is upheld
• Keep the pharmacy clean, organised, and compliant with health and safety procedures
• Support the pharmacy team with daily administrative and operational tasks
• Learn about medicines, pharmacy procedures, and relevant legislation as part of the apprenticeship programme

Person Specification:

• Friendly, reliable, and eager to learn
• Good communication and organisational skills
• Able to work effectively as part of a team
• Committed to completing the apprenticeship qualification
• A keen interest in healthcare and helping others

Training Outcome

On successful completion, apprentices can progress to a qualified Pharmacy Assistant role, undertake a Level 3 Pharmacy Technician apprenticeship, or pursue further training in healthcare. The skills gained also provide opportunities to progress into supervisory or specialist pharmacy roles.

Skills Required

• Communication skills
• Attention to detail
• Customer care skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Desired - GCSE - Maths and English - 4

Course Information

Course: Pharmacy services assistant (level 2)

Level: 2

Route: Health and science

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Opening hours: 8:30 am - 6pm Monday - Friday, 9am - 1pm - Saturday. You will work a minimum of 30-hours.

Expected Duration: 1 Year

Training Provider: HALESOWEN COLLEGE