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Lettings & Neighbourhoods Officer

Castles and Coasts Housing Association, Carlisle

Lettings & Neighbourhoods Officer

Salary not available. View on company website.

Castles and Coasts Housing Association, Carlisle

  • Full time
  • Temporary
  • Remote working

Posted today, 7 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 3cea3e50dc7a4f3d917a9202b13f9100

Location ref: Carlisle

Full Job Description

Castles & Coasts Housing Association (CCHA) is looking for an enthusiastic Lettings & Neighbourhoods Officer to join our friendly, professional and customer-focused team. Your main office base will be Carlisle, but you will manage a neighbourhood patch covering Penrith and the South Lakes. Regular travel throughout these communities is therefore an important part of the role.

You will provide an excellent service across lettings and tenancy management, helping residents sustain successful tenancies and supporting thriving neighbourhoods. Your responsibilities will include allocations, safeguarding and responding to anti-social behaviour.

What you'll bring

Experience of working within social housing

Knowledge of lettings and tenancy management

A commitment to excellent customer care and resident engagement

Confidence in handling safeguarding and anti-social behaviour matters

The ability to maintain accurate, timely marketing information for empty homes

A positive, self-motivated approach and the ability to meet deadlines

A focus on achieving team targets and responding promptly to customer enquiries

You'll work closely with colleagues across CCHA, building positive relationships with residents and partners to resolve issues and deliver responsive, value-for-money services.

Direct job link

https://www.jobs24.co.uk/job/lettings-neighbourhoods-officer-127705886
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