Lettings Negotiator - 23 Collective - London

We're looking for ambitious, energetic Lettings Agents to join our growing team.
This is a fast-paced, people-focused role combining sales, property, customer service, and relationship building. You'll work directly with prospective tenants, conduct viewings, manage enquiries, and help clients secure homes across our network of properties and partner agencies.
This role is ideal for someone who enjoys speaking with people, thrives in a target-driven environment, and wants genuine earning potential and progression.

Responsibilities
-Respond to property enquiries from portals and marketing channels
-Speak with prospective tenants and understand their requirements
-Match applicants with suitable rooms and properties
-Arrange and conduct property viewings
-Build relationships with tenants, landlords, and partner agencies
-Negotiate offers and secure bookings
-Manage applicants throughout the rental process
-Keep CRM systems and records up to date
-Generate referrals and repeat business
-Work closely with the wider lettings and operations team

Confident communicator with excellent people skills
-Self-motivated and target-driven
-Comfortable speaking with clients throughout the day
-Strong organisational skills
-Positive attitude and willingness to learn
-Previous sales, lettings, hospitality, recruitment, or customer-facing experience is beneficial but not essential
-Ability to work independently and take ownership of results

23 Collective is a London-based real estate studio operating across lettings, property management, flatshares, and curated living. We work with over 30 partner agencies, landlords, and property companies across London, helping people find homes while supporting the management and growth of a diverse property portfolio.
We believe environments shape who we are.