Leisure Club Assistant

As a Leisure Club Assistant at The Quays Leisure Club, your role will see you loving change, coming up with new and exciting ways to promote the benefits of healthy living, whilst really supporting, motivating and encouraging your member's ability to achieve their fitness goals. What will I be doing? You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

• Customer service
• Maintaining the clubs high level of cleanliness
• Working as part of a great team
• Show rounds and taking bookings for new and prospective members
• Monitoring leisure club users fitness programmes
• Maximising opportunities to upsell
• Maintaining high standards of health and safety
• Administration and Technology savvy
  
  This role would suit an individual with a passion for the Leisure & Fitness Industry and who possess great customer service skills, it would be advantageous in this position for you also currently have:
• Previous experience in leisure industry
• One or more qualifications in either Pool Plant/Pool Lifeguard/Spa or Leisure Club
• Passion for delivering exceptional guest services
• Courteous and pleasant attitude towards guests and other team members
• Patience and good listening skills
• Conflict resolution experience
• Good telephone manner and IT Skills
• Ability to work under pressure and able to multitask
• Good attention to detail
• Ability to take initiative and a practical approach to problem solving
• Good time management and organisational skills
• Ability to work as part of a team
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and valued guests. We want you to love coming to work and also find that working with us has a positive influence on your life outside of work.