Legal Team Deputy Supervisor (Housing & Debt)

We are looking for a full-time Legal Team Deputy Supervisor (Housing & Debt). You'll play a key role in supporting the delivery and development of our HLPAS, Legal Aid contracts and Telephone Advice Service (TAS). Working closely with the Legal Services Manager, you will support other team supervisors with advice, assistance and supervisory duties delegated to you, provide guidance on housing and debt cases, and help ensure high-quality advice and representation for clients. The role includes supervising casework, assisting and acting on behalf of clients where required, while helping to maintain excellent standards across the team.

Responsibilities / Key Tasks:

To assist the Legal Services Manager and team with the supervision of a team of caseworkers and administration staff to ensure the delivery of all services operating within the core hours and in accordance with the KPI targets

Advise and act on behalf of clients for housing / debt matters from instruction through to completion

To support with telephone advice where needed

To assist the face-to-face team if and where required including represent clients in the County Court including court duty for possession cases

Build and maintain a caseload of housing matters, funded by both Legal Aid and privately where required