Legal PA

Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.
This role supports Partners and/or designated fee earners and works alongside the wider client operational and legal support teams.
Responsibilities may flex according to client, practice and business needs while retaining clear ownership and a seamless service experience.
Hybrid working role.
Purpose of the role:
Proactive, high-quality executive and legal support

Exceptional client service and trusted operational partnership

Seamless coordination across the client and matter lifecycle

Technology-enabled, efficient and consistent ways of working

Active contribution to innovation and continuous improvement

Responsibilities
Manage complex diaries, competing priorities and multiple requests

Prepare meetings, briefings and research; attend and capture actions where required

Prioritise communications, draft and quality-check correspondence and manage expectations proactively

Coordinate domestic and international travel arrangements

Build trusted relationships with client contacts, partners, fee earners, colleagues and business teams

Coordinate client and matter administration from inception to completion

Monitor deadlines, dependencies and actions through to completion

Progress client and matter opening, risk and related administration accurately

Maintain effective systems, records and document management arrangements

Proactively manage end-to-end billing and finance activity using relevant firm systems

Maintain client meeting and activity records in CRM and relevant systems

Support pitches, submissions, client initiatives and business development activity

Use approved tools to visualise and modernise client communications while meeting brand, confidentiality and client requirements

Use Microsoft 365, Copilot and approved AI tools responsibly

Identify opportunities to automate routine activity and streamline workflows

Share best practice and contribute to service improvement

Technology, AI & Automation
Champion effective use of Microsoft 365, Copilot and approved AI tools

Automate repeatable administrative activities where appropriate

Work alongside Technology and Innovation colleagues to improve workflows

Use data and digital tools to create insight and capacity

Encourage adoption, experimentation and responsible use of technology

Strong secretarial, executive assistant, legal PA or administrative experience

Excellent organisational and time-management skills

Advanced written, verbal and stakeholder-management skills

Works autonomously, exercises sound judgement and takes ownership

Highly organised, resilient and calm under pressure

Proactive, practical and solutions focused

High attention to detail and commitment to quality

Collaborative, flexible, client focused and commercially aware

Builds trust and maintains confidentiality

Digitally confident, curious and willing to adopt new technology

Uses information, technology and AI responsibly in line with firm and client requirements

Experience of finance, CRM, document or matter management systems is advantageous

Agile working (the opportunity to work from home, subject to commitments)
Carers' leave (up to five paid days' leave towards caring responsibilities)
25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days.
Contributory pension of up to 5%.
Private healthcare policy
Death in service cover (4 x base salary).
Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan.
Cycle to work scheme.

What happens next?
Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.
We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.
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Full time
Posting Date