Legal Assistant Subject Access Requests

Working Full time: 37.5 hours per week We are looking for an organised, accurate and motivated Subject Access Assistant to join our busy Legal Services team. The Subject Access team is responsible for processing requests from patients and authorised representatives for access to health records. This is an important administrative role requiring care, accuracy and discretion when handling sensitive and confidential information., Working as part of a supportive team, you will:

• register and acknowledge new Subject Access Requests
• obtain identification, consent and authority documentation where required
• request and collate records from electronic and paper-based systems
• maintain accurate case records and monitor progress against deadlines
• prepare documentation for review and secure disclosure
• respond professionally to enquiries from patients, representatives and Trust colleagues
• follow established procedures for information governance, confidentiality and data protection
• provide general administrative support to help the service manage requests efficiently
You will receive training and support to develop the knowledge needed for the role. More complex decisions concerning redaction, exemptions and disclosure will be escalated to senior members of the team.

The Trust's services are provided from three locations: o The Countess of Chester Hospital: providing 473 general and acute beds.o Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.o Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery