Legal Administrator Apprentice - Receptionist

Introduction

To provide a professional and welcoming front-of-house service as the face of Lyons Bowe. You will support the smooth running of the office by carrying out reception and administrative duties under supervision, developing the knowledge, skills and behaviours required for a successful career within the legal profession.

About the Employer

Established in 2014 Lyons Bowe are one of the fastest growing high street law firms in the South West with offices in Bridgwater, Bristol, Frome, Keynsham and Shepton Mallet. They have now opened virtual offices in key locations in Wales and the South & South West of England, including Bath, Cardiff, Bournemouth, Cheltenham, & Exeter.

What You'll Do

Reception Duties:

• Greet and welcome visitors in a warm and professional manner
  Notify colleagues promptly of visitor arrivals
• Take clear and accurate messages when required, in line with the firm’s policies and procedures
• Maintain the reception area to a high standard of cleanliness and presentation
• Ensure visitors comply with office security procedures

Administrative Support:

• Assist with scanning, photocopying and printing documents
• Sort and distribute incoming post in line with the firm’s policies and procedures
• Prepare outgoing post and arrange courier collections
• Assist with filing and maintaining electronic and paper records
• Order and monitor office and kitchen suppliers as required
• Support colleagues with general administrative tasks, such as dealing with witnessing of documents, storage of Deeds and Wills and arranging ID1 appointments

Office Support:

• Prepare meeting rooms for internal and external meetings
• Provide refreshments for visitors where required
• Assist with office housekeeping and presentation
• Report maintenance or health and safety concerns promptly
• Support the wider Business Support team during busy periods

Apprenticeship Responsibilities:

• Attend all apprenticeship training sessions and workshops
• Complete coursework and assessments within agreed timescales
• Apply learning from the apprenticeship in the workplace
• Participate positively in regular progress reviews with both the employer and training provider
• Demonstrate a willingness to learn and develop new skills

General Responsibilities:

• Maintain confidentiality at all times
• Present a professional appearance in accordance with the firm’s dress code
• Communicate professionally with colleagues, visitors and external contacts
• Comply with all firm policies and procedures
• Adhere to Health and Safety and Data Protection requirements
• Undertake any other reasonable duties appropriate to the role and level of responsibility

Training Outcome

Once you have completed your apprenticeship, you may be given the opportunity to move to another team. Any opportunities or requests will be discussed with the postholder, Line Manager and Learning & Development Manager as required. Whatever you decide to do, Lyons Bowe will support and guide you along the way.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working

Qualifications

• Essential - GCSE - 5 x including English and maths - 9-4/A*-C or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday from 9:00am to 5:00pm

Expected Duration: 1 Year 4 Months

Training Provider: DAMAR LIMITED