Learning & Development Partner (Sales & Marketing)

You will take ownership of learning and capability across our Sales & Marketing function, driving performance through high-quality, engaging and insight-led development initiatives. You will be at the heart of our learning strategy, helping to:

• Design and deliver impactful sales and behavioural training that improves performance
• Drive capability through blended learning solutions (face-to-face, digital and eLearning)
• Enhance adoption and effective use of Salesforce CRM through targeted training
• Use data and feedback to measure learning impact and continuously improve programmes
• Embed a culture of learning by coaching managers and supporting ongoing development
• Maximise engagement and usage of our LMS (iLearn) to support organisational capability
  
  We are looking for a dynamic and commercially aware Learning & Development Partner who can elevate capability across our Sales & Marketing function - driving performance through impactful, engaging and insight-led learning.
You bring strong experience designing and delivering sales training programmes, with a clear understanding of what drives performance in a fast-paced, target-driven environment. You know how to translate business goals into practical, high-impact learning interventions that genuinely improve capability and results. You are confident working across a blended learning approach, creating and delivering everything from face-to-face workshops to digital and eLearning content. Whether it is technical sales skills, behavioural capability or soft skills development, you create content that lands, engages and sticks. A key part of your toolkit is your experience with Salesforce CRM. You understand how it supports the sales journey and can train others to use it effectively, improving adoption, capability and ultimately performance. You are comfortable using data and insights from systems like Salesforce to shape learning needs and measure impact. You are equally comfortable working at both a strategic and operational level - partnering with senior stakeholders to identify capability gaps, while also rolling up your sleeves to design and deliver solutions. With strong communication and influencing skills, you quickly build credibility with stakeholders across Sales, Marketing and the wider business. You are passionate about developing people, embedding learning into day-to-day activity, and creating a culture where continuous improvement is the norm. This role will involve travel to sites and offices across the business, so flexibility and willingness to travel are essential., You are someone who is passionate about developing people and driving performance through learning, with the ability to translate business needs into practical, high-impact training solutions. You will likely bring:
• Proven experience designing and delivering sales training programmes
• Strong experience creating engaging learning content across a blended learning approach
• Experience working with Salesforce CRM (either training or hands-on usage)
• Solid understanding of Learning & Development best practice and methodologies
• Experience using Learning Management Systems to drive engagement and track impact
• Strong communication and stakeholder management skills, with the ability to influence at all levels
• A data-led mindset, using insight and feedback to continuously improve learning outcomes
• The ability to manage multiple priorities in a fast-paced, evolving environment
Ready to apply? If you are ready to shape sales capability, elevate performance and play a key role in developing our people - we would love to hear from you.

As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks … it's all about our great people and how welcome they make you feel … even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand


• Competitive Salary + Discretionary Bonus
• Company Pension Scheme
• Choice of Company Car/Car Allowance
• Life Assurance
• Professional Subscriptions paid for
Lifestyle/Health & Wellbeing:
• 24 days holiday (Rising to 28) plus Bank Holidays
• 2 fully paid volunteering days per year (supported by the McCarthy & Stone Foundation)
• Health benefits such as Private Health Care; Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Monday to Friday working pattern, 37 hour per week
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Family Friendly Policies