Learning & Development Manager

The Learning & Development Manager is responsible for driving Doocey Group's performance development strategy by designing, implementing, and evaluating learning programs that enhance employees' skills, performance, and career growth alongside specific performance objectives linked to the Company Performance Development Review Programme (Appraisals).
This role partners with the senior leadership team to identify training needs, align learning initiatives with business objectives, and foster a culture of continuous development. As L&D Manager you will manage and monitor Managers' commitment and moreover their ability in reviewing performance objectives and personal training development plans for staff, create and deliver engaging training solutions, both in-person and digital, while monitoring effectiveness through data-driven evaluation and ensures compliance with regulatory and professional training requirements.
A significant part of this role is upskilling and mentoring the senior leadership team, managers and supervisors in the performance development process and aligning this with ensuring employees and managers are on track with the performance objectives set and the support, training and resources required to deliver this.
Responsibilities
Track and monitor employee performance against objectives collated from line manager's evidence-based results
Support managers and employees with strategies where performance is not aligning and ensure training, mentoring, support, knowledge and progression strategies are deployed to help improve performance
Track and monitor senior leaders and managers to drive performance reviews and 1-2-1s whilst also ensuring their commitment to employee performance development plans
Facilitate and deliver training sessions and workshops
Support senior leadership to ensure alignment training programmes with business goals
Review training effectiveness data and identify areas of improvement
Support managers in creating individual development plans
Collaborate with HR on onboarding and career development initiatives
Produce a monthly performance objective report across the business, reporting on key areas of strength, weakness and make suggestions for any departments lacking commitment to the performance development process
Conduct training needs analyses in collaboration with department heads
Design and roll out new training programmes in response to business changes
Manage large-scale training initiatives such as leadership development or change management
Evaluate and select new learning technologies, platforms or vendors
Budget tracking and reporting for L&D spend, Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.
By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
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Passion for learning and development
Leadership and the ability to influence
Strategic thinking
Excellent communication skills
Empathy and emotional intelligence
Analytical and data-driven mindset
Resilience and adaptability
Creativity and innovation
Organisation and time management
Integrity and professionalism

Technical Skills & Experience
Experience implementing or enhancing a performance management framework
Proven experience in learning and development, training design, and/or talent development
Strong knowledge of learning principles and instructional design methods
Ability to work collaboratively with different stakeholders, including employees, management and regulatory agencies

Qualifications & Training
CIPD Level 5 or equivalent (desirable)

Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do.
Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment.
As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group.

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.