Leadership and Organisational Development Project Officer | Yorkshire Ambulance Service NHS Trust

This is a varied and rewarding role within the Leadership & Organisational Development (L&OD) Team, supporting the design, delivery and evaluation of leadership, management and organisational development initiatives across Yorkshire Ambulance Service. The post holder will work with colleagues at all levels to develop leadership capability, support coaching and mentoring programmes, coordinate development activities and help deliver strategic workforce priorities. A key part of the role is working within the L&OD Engagement Team to transform workforce insight into meaningful action. You will analyse National Staff Survey, People Pulse and other workforce data, identifying trends and opportunities for improvement, and translating complex information into engaging, accessible reports, presentations, dashboards and communications that support decision-making across the organisation. We are looking for someone who is highly organised, creative and analytical, with excellent communication skills and the ability to engage a wide range of stakeholders to cover maternity leave. You will be comfortable working with data, managing projects and developing innovative solutions that improve the experience of our people and ultimately the services we provide to patients. This role offers an excellent opportunity for someone looking to develop their career in organisational development, employee engagement, leadership development and workforce transformation within the NHS. As a Leadership & Organisational Development Project Officer, you will play a key role in supporting the development of our people, leaders and organisational culture. A significant element of the role will involve analysing workforce data and insight, particularly from the National Staff Survey and People Pulse surveys. You will work closely with the Senior L&OD BP to identify trends, themes and opportunities for improvement, transforming complex data into clear, engaging and accessible reports, presentations, dashboards and communications for leaders and colleagues across the Trust. We are seeking an enthusiastic and proactive individual who is passionate about people development, employee engagement and organisational improvement., The post holder will support the delivery of the Trust's Leadership and Organisational Development agenda by coordinating and delivering projects, programmes and initiatives that enhance leadership capability, employee engagement and organisational culture. Workforce Insight and Engagement

• Support the management, analysis and reporting of workforce insight data, including the National Staff Survey, NHS People Pulse and other employee engagement activities.
• Analyse quantitative and qualitative data to identify themes, trends, risks and opportunities for improvement.
• Produce engaging and accessible reports, presentations, dashboards, infographics and communications tailored to a range of audiences.
• Support the development and implementation of staff survey action plans and associated improvement activities.
• Work collaboratively with operational and corporate teams to ensure workforce insight informs decision-making and organisational priorities.
• Contribute to the development of innovative approaches to increasing colleague engagement and participation.
Leadership and Organisational Development
• Support the design, coordination and delivery of leadership, management and organisational development programmes and interventions.
• Assist in the development and administration of coaching, mentoring and talent development initiatives.
• Coordinate programme logistics, communications, resources and evaluation activities to ensure high-quality delivery.
• Support the implementation of leadership and organisational development strategies, frameworks and policies.
• Contribute to the development of resources, toolkits and learning materials that support leadership and cultural development across the Trust.
Project Management and Service Improvement
• Manage designated projects and workstreams, ensuring delivery against agreed objectives, timescales and quality standards.
• Monitor progress against project plans, escalating risks and issues where appropriate.
• Collect, analyse and evaluate data to measure the effectiveness and impact of programmes and interventions.
• Identify opportunities for continuous improvement and support the implementation of innovative solutions that enhance organisational effectiveness.
• Maintain accurate project documentation, records and reports.
Stakeholder Engagement and Partnership Working
• Build and maintain effective working relationships with colleagues, managers and stakeholders across the Trust.
• Support engagement activities, workshops, focus groups and events designed to gather insight and promote organisational development initiatives.
• Facilitate discussions and meetings, ensuring actions and outcomes are effectively captured and communicated.
• Act as a professional and credible representative of the Leadership and Organisational Development Team.
• Work collaboratively with internal and external partners to support the delivery of workforce and organisational priorities.
Communication and Information Management
• Develop clear and engaging communications that promote leadership, organisational development and employee engagement activity.
• Translate complex information into concise and meaningful messages suitable for a range of audiences.
• Prepare reports, briefings, presentations and papers for senior leaders, committees and working groups.
• Ensure information is managed in accordance with organisational policies, data protection requirements and information governance standards.
Quality, Governance and Compliance
• Ensure activities are delivered in line with Trust policies, procedures and governance requirements.
• Support the collection and reporting of performance measures relating to leadership, organisational development and engagement activity.
• Contribute to audits, evaluations and assurance processes as required.
• Maintain an up-to-date understanding of relevant NHS workforce, leadership and organisational development priorities and best practice.
General Responsibilities
• Demonstrate the Trust values in all aspects of work and interactions.
• Promote equality, diversity and inclusion, ensuring activities are accessible and inclusive for all colleagues.
• Maintain continuous professional development and participate in appraisal and development processes.
• Undertake any other duties commensurate with the grade of the post as required.
  
  A confident communicator who can present information clearly and adapt your style to different audiences.
• Highly analytical, with the ability to interpret data, identify key messages and present findings in an engaging and meaningful way.
• Skilled at producing high-quality reports, presentations and communications using tools such as Excel, PowerPoint and Microsoft 365 applications.
• Organised and able to manage multiple priorities and projects simultaneously.
• Comfortable working both independently and collaboratively within a team environment.
• Able to build strong relationships and influence stakeholders at all levels of the organisation.
• Creative and innovative, with the ability to develop practical solutions to organisational challenges.
• Committed to continuous improvement, inclusion and delivering a positive experience for colleagues.
The successful candidate will ideally demonstrate:
• Experience of analysing data and producing clear, impactful reports and presentations.
• Experience of supporting or delivering projects, programmes or initiatives.
• Strong numerical, analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience of stakeholder engagement, facilitation or partnership working.
• Confidence using Microsoft Excel, PowerPoint, Teams and other digital tools.
• An understanding of leadership development, organisational development, employee engagement or workforce improvement activities.
• The ability to translate complex information into practical actions and meaningful insights.
This role would suit someone who enjoys combining data, people and improvement work, and who is motivated by helping create a positive culture and excellent employee experience across the organisation.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live. We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service. Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.


• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes (salary dependent)
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.