Lead UX Designer - AI Workforce Experience

easyjet, Luton

Lead UX Designer - AI Workforce Experience

Salary not available. View on company website.

easyjet, Luton

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 9 Jul | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: 39be375748464ac38a276dff72be66ef

Location ref: Luton

Full Job Description

  • Are a senior UX/UI Designer and Researcher who enjoys working across both disciplines
  • Are excited by AI, emerging technology and shaping how work is done
  • Enjoy solving complex problems and turning them into simple, trusted user experiences
  • Can be based in our Luton head office around 3 days per week as part of our hybrid model
  • The Team: You'll join our AI Workforce Experience team, an emerging, high-impact group focused on transforming how colleagues across easyJet work through AI-enabled tools and platforms. The team partners closely with Technology, HR, Operations and Product to design employee-facing AI solutions that are practical, trustworthy and genuinely useful. The Role: AI is changing what it means to work at easyJet - and this role sits right at the heart of that shift. As Lead UX Designer you'll lead the design and research practice for our growing portfolio of employee-facing AI products, including AI productivity tooling used by colleagues across the business.

    We're looking for someone who combines strong craft with deep curiosity and influence:
  • Proven experience as a senior UX/UI designer and/or user researcher, ideally spanning both disciplines
  • A strong portfolio showing end-to-end design thinking - from research and insight through to polished, production-ready design
  • Experience designing internal or enterprise products, particularly complex, workflow-driven tools
  • Comfort working in ambiguity, where AI capabilities and requirements evolve quickly
  • Excellent stakeholder skills - able to confidently present, influence and defend decisions with evidence
  • Proficiency in Figma (essential)
  • Experience with research and usability tooling (Maze, Userlytics, Hotjar or similar)
  • Working knowledge of accessibility standards (WCAG/W3C)
  • Experience working in agile product teams
  • Familiarity with AI-powered products and related UX challenges (trust, transparency, onboarding) is desirable but not essential

    We are easyJet - a FTSE listed, £multi-billion low-cost airline that serves tens of millions of customers every year. If you're reading this, you've more than likely flown with us before - and you'll know there's no more iconic (or more Orange!) travel brand in Europe.
  • We operate over 1,200 routes across 38 countries, employ more than 18,000 colleagues, and connect people to what matters most through great value fares and friendly service.

  • Competitive salary and bonus
  • easyJet staff travel benefits
  • Pension, life assurance and flexible benefits
  • Hybrid working and a supportive, inclusive environment
  • Practicalities: This is a full-time role, based in Luton, working 40 hours per week. We support hybrid working, with around 60% of time spent in the office per month.

Direct job link

https://www.jobs24.co.uk/job/lead-ux-designer-ai-workforce-experience-127091320