Lead Receptionist

First impressions matter. As a Lead Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Pinhoe View in Exeter will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. In this exciting role at Pinhoe View, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority. Youll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. You will oversee the service provided by reception and ensure that all reception processes are followed by both the receptionists and any staff
covering reception., A Lead Receptionist plays a critical role in shaping the first impression and setting the tone for interactions within Pinhoe View, Exeter. As the face and initial point of contact, the role involves assisting staff, visitors, and service users with a warm demeanor. Key responsibilities include managing the reception area, coordinating office diaries, handling communication, and ensuring safety and security measures are upheld. The position offers diverse daily challenges and opportunities for career growth through training at Elysium Healthcare. Skills in MS Office, communication, and previous leadership experience are essential alongside confidentiality, organizational, and interpersonal skills.

You will be working for Elysium Healthcare, a well-established, stable, and agile company with a workforce exceeding 8,000. The company operates with a unique care delivery model spanning over 80 services across England and Wales, covering areas such as Mental Health, Neurological, Learning Disabilities, and Autism, among others. Elysium Healthcare prides itself on providing opportunities for growth and movement within its network, promoting the welfare and safeguarding of service users. As part of Ramsay Health Care, the organization extends globally across 10 countries, boasting a vast employee base of over 86,000 people. Recruitment is in line with safer staffing practices with a commitment to inclusive, accessible recruitment.