Lead Patient Navigator

As a Lead Patient Navigator, you will play a key role in ensuring the smooth day-to-day running of the service, delivering high standards of patient care and operational efficiency. You will lead by example, supporting your team while contributing to service improvement and innovation. The post holder may be required to undertake additional duties as reasonably requested by management. Key Responsibilities Lead, support, and coordinate the Patient Navigator and wider non-clinical team Manage rotas and staffing levels to ensure safe and effective service delivery Oversee daily operations, ensuring efficient patient flow and service coordination Support recruitment, onboarding, training, and performance management of staff Manage administrative processes including payroll input, stock ordering, and reporting Ensure a high standard of patient experience and customer service at all times Monitor and improve systems, processes, and patient pathways Ensure compliance with organisational

policies, procedures, and regulatory standards Why Join Us? What We Offer Salary: £30,000 per annum NHS Pension with 20.6% Employer Contribution 25 days annual leave plus Bank Holidays; the annual leave entitlement rises with length of service Extra day of leave per year for work anniversary Enhanced Maternity, Paternity / Adoption pay Employee Assistance Program run by award winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts Equality, Diversity and Inclusion OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk