Lead Officer - Tribunals, Resolutions and Compliance

Weve transformed the way we help our communities to get the best outcomes possible for every child and family we work with. As part of this, we continue to invest in Special Educational Needs & Disabilities (SEND), with the growth of our four teams within the EHCP Casework Team:

• Assessment and Statutory Processes Team
• Early Years and Primary Team
• Secondary and Post 16 Team
• Tribunals, Resolutions and Compliance Team
As Lead Officer you will lead the Tribunals, Resolutions and Compliance Team in the delivery of our duties in relation to Complaints, Mediation and Tribunal Appeals. You will be responsible for managing a team of five Senior Tribunal Officers, two Assistant Officers and a Case Coordinator. This is an interesting and varied role where you will have the opportunity to work with relevant Senior Managers. Together, youll influence and guide the development of the Local Area Strategy for SEND where youll play a pivotal role in executing our SEND Transformation Programme, which aims to enhance services and promote the inclusion of vulnerable children and young people. Your contributions will be crucial in driving sustained enhancements in their achievements and outcomes.


• Always learning, confident and skilled in SEN Casework with an excellent knowledge of the SEND Code of Practice and relevant Legislation.
• Kind and caring, a skilled communicator with excellent leadership and line management skills.
• Willing to take responsibility and problem solve, working within statutory timeframes, dealing with complex casework and liaising with families and key agencies to ensure best provision and outcomes for our children and young people.
• Driven to do it differently to embark on a journey of continuous improvement in SEND.
• Advocating for equality and integrity in all you do.
• An experienced manager within SEND Casework, especially in relation to Tribunal management, representing the Local Authority in Tribunal appeals; conducting mediation meetings; overseeing team processes and delivery around Tribunals; chairing multi agency panels; delivering effective quality assurance processes; multi-agency working; managing and tracking complaints through agreed and formal processes; reviewing and suggesting best practice models for continuous team development and improvement; line managing and advising staff in relation to all of the above.
  
  Join Oxfordshire County Council on an exciting journey towards Delivering the Future Together, our ambitious transformation programme which will enable us to be an employer, partner, and place shaper of choice. Were seeking the right people who can help us get there while embracing our value of daring to do it differently, as we continue to strive to do better.
In our Children, Education, & Families Directorate, we want every child to have the best possible education and with this goal in mind, weve set out to improve and transform our services.