Laundry Supervisor, Pre-Opening - The St. Regis London

As Laundry Supervisor , you will support the Housekeeping and Laundry leadership team in ensuring the highest standards of linen care, uniform presentation and operational efficiency. You will oversee the daily laundry operations, ensuring all processes are executed with precision, consistency and a strong focus on quality. This role is ideal for an organised and hands-on professional with a keen eye for detail and a commitment to excellence in a luxury hospitality environment.,

• Oversee daily laundry operations, ensuring all linen, terry and uniforms are processed to the highest standards
• Complete and maintain accurate inventory of uniforms and linens
• Conduct regular stock checks of laundry supplies and report variances as required
• Ensure timely fulfilment of laundry requests across all departments
• Operate and monitor washing, drying and dry-cleaning equipment, ensuring correct usage at all times
• Inspect linens and terry items for quality, damage and cleanliness, removing substandard items from circulation
• Report faulty equipment, maintenance requirements and safety hazards promptly
• Train team members on laundry procedures, safety protocols and equipment operation
• Support recruitment, scheduling, training and performance management of laundry associates
• Motivate, coach and guide the team to deliver consistent quality and productivity
• Identify opportunities to improve efficiency, productivity, quality and cost control within the laundry function
  
  We are seeking a detail-focused and dependable professional who demonstrates strong organisational skills and a proactive mindset. You should bring a hands-on approach, with the ability to lead a team while maintaining exceptional quality standards. You should have:
• Proven experience in laundry or housekeeping operations, ideally within a luxury hotel environment
• Strong knowledge of laundry processes, fabric care and equipment operation
• Ability to supervise and motivate a team to achieve operational goals
• Excellent attention to detail and commitment to quality standards
• Good organisational and time-management skills in a fast-paced setting
• Awareness of health & safety practices within a laundry environment
• Clear communication skills and a collaborative approach to teamwork
• Physical capability to perform operational tasks associated with the role
• A professional and reliable approach with a strong sense of accountability
  
  Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world., Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
  
  At The St. Regis London , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
Financial Rewards
• Competitive salary designed to recognise excellence
• Workplace pension
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub's exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide
Career Development
• Clear pathway for internal promotions and transfers
• Cross-department training to refine your craft and broaden your expertise
• Expert-led development programmes
• Continuous learning through structured programmes
• Premium e-learning platform access
• Be part of an exclusive pre-opening experience shaping the future of the property
Wellbeing Support
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
• Food & Beverage discounts across Marriott properties
• Year-round wellbeing initiatives and wellness activities
Recognition & Appreciation
• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
• Vibrant social calendar with team events and engagement activities